Thanks alot for your reply bro , do you know any trusted middleman “ consultant “ it will be highly appreciatedFinding a direct client is hard and mostly they are offshore one but most bpo process are given by middleman known as Consultant. So if you can find one in your location then you are lucky.
So try finding a consultant, take reviews on him and then process.
As of process most non voice are 99% fake so dont trust them. But outbound voice has scope. As i mentioned have a sample of voice or call recording for quality as most clients DEFINITELY ask when you approach them . And try some phillipine based groups. They have the most bpo clients and process. If you are unable to find a client then try partnering with another centre and share a royalty because most give out excess process seats.
All the best.