Buyer is Claiming Unauthorized Payment - Help!

cjmo75

BANNED
Joined
Feb 22, 2010
Messages
278
Reaction score
427
True story, back in 2005, after the old biller for one my sites went down, I put up a paypal icon on my site and a direct link to pay with paypal.

guess what? the very first payment which I got was disputed. And then, paypal closed my account for TOS violation.

Is it a coincidence that, me and you, we both got disputes on our first payment? I think not. Paypal is an easy target for cheaters and hackers with stolen paypal accounts. Kids know it and get a thrill from buying something for free, even if they dont want it. I would not be surprised if there are bots searching the web for sites which accept paypal.

I no longer show paypal icons on my sites or link directly to paypal. Buyers dont find out that I use paypal until they reach paypal's website. I dont get disputes from paypal anymore. zero disputes. I only get a few chargebacks per year which I can not refute.
It's possible, but there are no icons on the site and I use E-Junkie, so there really isn't even alink to Paypal on the site anywhere. Strange.
 

HoNeYBiRD

Jr. Executive VIP
Jr. VIP
Joined
May 1, 2009
Messages
10,048
Reaction score
12,277
It's possible, but there are no icons on the site and I use E-Junkie, so there really isn't even alink to Paypal on the site anywhere. Strange.
nah, the guy/girl who filed the dispute is a scammer for sure and if you continue selling digital items using paypal even through a 3rd party (e-junkie), then it wasn't the last one from this kind, i'm almost completely sure about that (especially if you use DP and such as marketplace)

as oyeah22 already said above: "There's nothing you can do ..it is out of your hands..If the buyer just claimed the unauthorized payment for no reason", and i can agree with that 100%
 

cjmo75

BANNED
Joined
Feb 22, 2010
Messages
278
Reaction score
427
nah, the guy/girl who filed the dispute is a scammer for sure and if you continue selling digital items using paypal even through a 3rd party (e-junkie), then it wasn't the last one from this kind, i'm almost completely sure about that (especially if you use DP and such as marketplace)

as oyeah22 already said above: "There's nothing you can do ..it is out of your hands..If the buyer just claimed the unauthorized payment for no reason", and i can agree with that 100%
Yeah, that sucks. It's part of the game I guess.
 

Mivillim

Newbie
Joined
Sep 1, 2010
Messages
33
Reaction score
5
Don't worry, just be honest with PayPal. After you respond, an official PayPal investigator will look into details. They'll match IPs, etc, etc.

Even if the fool was using a proxy or spoofing his IP address, PayPal can easily find out about it.

I've had several idiots try to do this to me, but PayPal always denies their disputes and sends the money back to me.
 

Scripteen

Elite Member
Joined
Sep 19, 2009
Messages
1,810
Reaction score
1,921
Website
www.lindexed.com
Does the download link goes to the email used on ordering or the email that sent the payment?

If it goes to the email used while ordering and it is different than the one on paypal account then this is a hacked account or someone knows really what he is doing to cheap you and paypal.

If the email used in ordering matches paypal email that sent the payment. then there are 2 other possibilities.

1- The guy is a cheater and freebie hunter.
2- The guy had his paypal password matches his email password and the person who got his paypal password got his email password as well.

I have won the only unauthorized claim that I got 2 years ago and it was one order for 2 items of 99$ and 199$ so yeah it was almost 300$ about to be lost. Just sent paypal the logs and they surprisingly turned it into my favor. I think they check some things like if the password has changed before payment or if the ip at the transaction has been used on the account before or been used in previous payments or it is the first time to log into the account etc...
 

cjmo75

BANNED
Joined
Feb 22, 2010
Messages
278
Reaction score
427
Does the download link goes to the email used on ordering or the email that sent the payment?

If it goes to the email used while ordering and it is different than the one on paypal account then this is a hacked account or someone knows really what he is doing to cheap you and paypal.

If the email used in ordering matches paypal email that sent the payment. then there are 2 other possibilities.

1- The guy is a cheater and freebie hunter.
2- The guy had his paypal password matches his email password and the person who got his paypal password got his email password as well.

I have won the only unauthorized claim that I got 2 years ago and it was one order for 2 items of 99$ and 199$ so yeah it was almost 300$ about to be lost. Just sent paypal the logs and they surprisingly turned it into my favor. I think they check some things like if the password has changed before payment or if the ip at the transaction has been used on the account before or been used in previous payments or it is the first time to log into the account etc...
The email address was the same, and I've sent them all the logs. $17 or $300, it's still the priciplke of the matter.

I just find it very hard to belive that a hacker is going to stop and buy a $17 MRR video course. Why risk it?

No, this person is an asshole freebie hunter, and I'm hoping that I win this just to stick it in their ass.
 
B

buffalo

Guest
How about this the time and energy you spent going after bad money you could have used for good energy and made more good money. Dont handle bad money it has bad vibes Move on.
Buffalo
 

cjmo75

BANNED
Joined
Feb 22, 2010
Messages
278
Reaction score
427
How about this the time and energy you spent going after bad money you could have used for good energy and made more good money. Dont handle bad money it has bad vibes Move on.
Buffalo
That's the worst advice I've heard yet. Don't handle bad money? There is NO bad money! It's all good. You think I'm just going to lay down and take it up the ass every time someone wants a refund? Hell NO! I'm no pussy.
 

Bill Gates

Registered Member
Joined
Jan 5, 2009
Messages
99
Reaction score
471
Move on. Not worth it but it makes you wiser for the future

This has happened to me many times before and the effort to chase is a pain in the ass.
 

cjmo75

BANNED
Joined
Feb 22, 2010
Messages
278
Reaction score
427
Move on. Not worth it but it makes you wiser for the future

This has happened to me many times before and the effort to chase is a pain in the ass.
In this case, it was worth it. Paypal ruled in my favor today! The zip code of the IP that the user downloaded the product from matched the zip code on the card that made the purchase and the chargeback was refused!

The asshole should have used a proxy to access the download. Dumb piece of shit. I actually emailed them thanking them so much for their purchase and pushing another one of my products. What an asshole I am. I love it!
 

Scripteen

Elite Member
Joined
Sep 19, 2009
Messages
1,810
Reaction score
1,921
Website
www.lindexed.com
In this case, it was worth it. Paypal ruled in my favor today! The zip code of the IP that the user downloaded the product from matched the zip code on the card that made the purchase and the chargeback was refused!

The asshole should have used a proxy to access the download. Dumb piece of shit. I actually emailed them thanking them so much for their purchase and pushing another one of my products. What an asshole I am. I love it!

Congrats man! Told you logging ip for the downloads give you more chances. When the ip you give to paypal matches the ip that usually access the account regularly then it's the same person who owned the account that actually made the purchase!
 

hotcheats

Regular Member
Joined
Dec 2, 2008
Messages
328
Reaction score
75
Well, you had luck this time, but most of them scammers just change their IP and after they purchase something, they just file this complaint and get the money back, because paypal always favors buyers in these cases. It's happens, part of the business...
 
Top