DR Resolved Boratovich vs TRAFFIC DEVILS META

Username: Boratovich

Please create your Dispute title using the format in the description below. Boratovich vs TRAFFIC DEVILS META

Are you the buyer or seller? Buyer

What is the date the incident took place? Mar 19, 2026

What is the name of the accused? @TRAFFIC DEVILS META

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/sell-all-types-of-facebook-advertising-accounts-bm-profiles-pages-personal-ad-accounts-credit-line.1761917/page-35#post-20559498

What product category best describes the product/service involved in your Dispute? Account buying/selling

What is the USD amount involved in your Dispute? $318

Please describe the reason for submitting a Dispute, in detail.
seller firstly did ignored me for approx 1 month, then delivered the completely wrong account. It was supposed to be facebook business manager with 5 ad accounts inside, i was provided a business manager with 0 accounts inside, and told to make the ad accounts myself, and everything will work, upon making the second ad account, i was instantly banned, and seller told me its not his problem. At the end I was still not provided a refund or the correct account that i purchased.

i HAVE INFORMED THE ACCUSED ON TELEGRAM ABOUT 2 WEEKS AGO I WILL FILE A DISPUTE HERE ON BHW, THEY IGNORED ME

I AM HAPPY TO EXPORT WHOLE TELEGRAM CHAT LOG, I HAVE IT AS PDF BUT CAN NOT ATTACH IT HERE, IF YOU TELL ME HOW TO SEND YOU IT, I CAN SEND IT

Please detail exactly how you have tried to resolve your issue before now.
i have beeen messaging the seller for weeks, they refuse to cooperate

What kind of outcome are you looking for from this Dispute?
i want my money back

Please paste any URLs that point to evidence for your Dispute.


Please upload any screenshots, videos, or other document files that point to the required evidence.


Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes

Information For The Accused
@TRAFFIC DEVILS META, you have 24 hours to respond to this disputes thread. If you do not respond within 24 hours or we note that you're engaging in any other activities on the forum rather than dealing with this dispute, the decision will be made in favour of the dispute starter and you will be permanently banned from Black Hat World. In the event that you're permanently banned from the forum, you may send in a support ticket using our support channel only once you've refunded and/or provided what the plaintiff has requested.

If your responses to this dispute do not remain prompt, your account will be banned.

Information For The Accused & The Dispute Starter
Please remain professional as name calling, insults, griping, tu quoque, and ad hominem will not be tolerated. Should the dispute starter resort to this, the dispute will be forfeit; and if the accused resorts to this, the dispute will automatically be in the dispute starter's favour.

If the focus of this thread shifts from trying to resolve the dispute to simply wanting to see the other party banned, the dispute will automatically be ruled in favour of the other party.

The moderator mediating this dispute is simply trying to fair a resolution to this dispute. Any mod abuse or accusations (e.g., "you're biased", "you're protecting scammers", etc) directed toward the moderator will not be tolerated and may result in an infraction for mod abuse.

Information For Other Members
If anyone else has the same issue with the accused, you may respond so long as you supply evidence in the form of screenshots, videos, etc.

Please bear in mind Dispute Resolution section rule #4 before responding.

"If you are not directly related to the situation, or are not offering information directly related to the situation: do not post in the thread. Anyone caught doing so will receive an infraction and be reply banned from posting in the thread."

Information For Everyone
Black Hat World staff members will not contact you outside of BHW at any point regarding your dispute. BHW staff members do not use Telegram, Skype, Discord, Whatsapp, etc under any circumstances. If someone contacts you on any of these third-party platforms claiming to be a staff member, block them immediately.

In reality, we encountered an issue with our Telegram account, which prevented us from delivering the order on time. At that point, the customer had the option to either proceed with the purchase or cancel it—and he chose to continue buying from us.

Subsequently, we delivered the order and provided the customer with instructions on how to use the advertising account. His claim that the account was not a BM5 is entirely inaccurate.

* We will provide full evidence for all information.



In accordance with BlackHat World requirements for all vendors, we maintain a warranty policy covering a period of 24 to 48 hours in the event that a customer encounters any issues. Under this policy, we will either provide a replacement account—as requested by the customer—or issue a refund.

However, in reality, we successfully delivered the order to him on February 28, 2026; he did not provide any feedback until March 1, 2026.

He stated that the BM5 account did not contain any ad accounts.

We then provided a very clear explanation: "If you wish to run ads, please create entirely new ad accounts within the BM5. You can then configure the time zone, currency, and country settings for each ad account."

Since our clients hail from various different countries, we are unable to pre-create ad accounts, as each client requires specific settings regarding time zones, currencies, and countries. Furthermore, we have provided our clients with comprehensive and detailed instructions on how to create ad accounts and properly set them up for use.

* Successfully delivered to the customer on February 28, 2026


We did not receive a response from the customer until March 1, 2026, although we provided enthusiastic assistance and guidance, we have not received any further feedback since then


Then, on March 18, 2026, he requested a refund because the BM5 account had been disabled—specifically, 17 days after he had been using and managing it. This is not reasonable in the slightest. We provide our services in accordance with BlackHat World's policies; we consistently offer a 24-48 hour warranty period for customers in the event that an account encounters issues. In this particular case, we have no way of knowing what actions the customer took regarding the BM5 account; 17 days had elapsed, yet he demanded that I refund his money.



And we asked him to open a dispute thread to have BHW resolve the matter, but he ignored us.



The most concrete evidence indicates that the BM5 account in question was disabled on March 18, 2026. This implies that the advertising account was restricted as a direct result of the client's usage patterns



I expect fairness and transparency from the administrators of BlackHat World. We are service providers on BHW, and we strictly adhere to the policies outlined by the platform. We have not contravened or violated any rules. Thanks you BlackHat World !

TRAFFIC DEVILS META said:

At that point, the customer had the option to either proceed with the purchase or cancel it—and he chose to continue buying from us.

Click to expand...

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I literally ASKED YOU FOR A REFUND

instead of REFUNDING ME you SENT ME AN ACCOUNT

TRAFFIC DEVILS META said:

He stated that the BM5 account did not contain any ad accounts.

Click to expand...

it is standard industry practise when selling a BM1/3/5/10 etc that ad accounts are INCLUDED in the sale.
DESPITE asking for a refund I received an EMPTY bm - with ZERO ad accounts inside

TRAFFIC DEVILS META said:

If you wish to run ads, please create entirely new ad accounts within the BM5

Click to expand...

I created TWO ad accounts within 18 DAYS - upon creationg of the SECOND ad account - the ENTIRE bm was completely BANNED
There was ZERO $ ad spent ANYWHERE
Not a SINGLE bank card was even attached to the BM
The facebook and BM was being ages for the 18 days with normal random browsing activities / reels etc, just to be BANNED

TRAFFIC DEVILS META said:

comprehensive and detailed instructions on how to create ad accounts

Click to expand...

your instructions were followed PERFECTLY and resulted in a BAN, INSTANTLY

TRAFFIC DEVILS META said:

direct result of the client's usage patterns

Click to expand...

direct result of YOU supplying the WRONG BM account, AFTER being asked for a REFUND, not the ACCOUNT, and AFTER being ignored for ONE MONTH, and AFTER following YOUR instructions on how to set up the "ad account"


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your whole thread is clearly fake profiles promoting your services - the few legit people that buy from you ALL COMPLAIN ABOUT THE SAME STUFF.

this seller needs to be removed from the platform

its totally UNACCEPTABLE to ignore customers for ONE MONTH - then NOT REFUND THEM, when they ASK FOR A REFUND, then give them the WRONG ACCOUNT - which you can make in 5 minutes by yourself - it clearly has ZERO intrinsic value

Boratovich said:

View attachment 515420
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I literally ASKED YOU FOR A REFUND

instead of REFUNDING ME you SENT ME AN ACCOUNT


it is standard industry practise when selling a BM1/3/5/10 etc that ad accounts are INCLUDED in the sale.
DESPITE asking for a refund I received an EMPTY bm - with ZERO ad accounts inside


I created TWO ad accounts within 18 DAYS - upon creationg of the SECOND ad account - the ENTIRE bm was completely BANNED
There was ZERO $ ad spent ANYWHERE
Not a SINGLE bank card was even attached to the BM
The facebook and BM was being ages for the 18 days with normal random browsing activities / reels etc, just to be BANNED


your instructions were followed PERFECTLY and resulted in a BAN, INSTANTLY


direct result of YOU supplying the WRONG BM account, AFTER being asked for a REFUND, not the ACCOUNT, and AFTER being ignored for ONE MONTH, and AFTER following YOUR instructions on how to set up the "ad account"

Click to expand...

@TRAFFIC DEVILS META , that screenshot indicates they asked for a refund.

Can you address that please?

BassTrackerBoats said:

@TRAFFIC DEVILS META , that screenshot indicates they asked for a refund.

Can you address that please?

Click to expand...

Yes, that is correct—he did request a refund; however, when we delivered the service, he still accepted access to the advertising account we provided. This implies that he ultimately decided to proceed with the purchase from us.

Had he no longer wished to purchase the product at the time of delivery, he would have requested that we revoke access to the account and issue a refund—in which case, we would have promptly done so. However, that did not happen; instead, he accepted access to the account we provided and proceeded to use it.

He continued using it until his ad account encountered an issue, at which point he once again requested a refund from us.



If he wants a refund, why does he continue to log in and use the account we previously provided?

He used it and caused it to be disabled, subsequently, he once again requested a refund from us

TRAFFIC DEVILS META said:

Yes, that is correct—he did request a refund; however, when we delivered the service, he still accepted access to the advertising account we provided. This implies that he ultimately decided to proceed with the purchase from us.

Had he no longer wished to purchase the product at the time of delivery, he would have requested that we revoke access to the account and issue a refund—in which case, we would have promptly done so. However, that did not happen; instead, he accepted access to the account we provided and proceeded to use it.

He continued using it until his ad account encountered an issue, at which point he once again requested a refund from us.

View attachment 515424

If he wants a refund, why does he continue to log in and use the account we previously provided?

He used it and caused it to be disabled, subsequently, he once again requested a refund from us

Click to expand...

Why didn't you refund them as they requested?

Essentially you gave them free service because they didn't ask for that.

If he were truly in the right regarding this transaction, he would not be asking for a 50% refund.

Parties who are in the right typically receive a 100% refund—that is our standard operating policy for all clients hailing from BlackHat World!

However, in this specific instance, he had already utilized the account; yet, when an issue subsequently arose with it, he began demanding a refund. Initially, he requested a 100% refund; subsequently—acknowledging that we were not at fault—he shifted his demand to a 50% refund in an effort to bring the entire matter to a close.

We have committed no wrongdoing, and we are operating in strict accordance with BlackHat World's policies—policies to which we always adhere. Consequently, we have no intention of issuing a refund in a situation where we are clearly the party in the right.

BassTrackerBoats said:

Why didn't you refund them as they requested?

Essentially you gave them free service because they didn't ask for that.

Click to expand...

This is because, in the very message above, the customer requested that we either deliver the goods or issue a refund.

We have successfully delivered the order, and the customer has also successfully logged in and verified it.

BassTrackerBoats said:

Essentially you gave them free service because they didn't ask for that.

Click to expand...

We do not offer any free products to our customers. This is because customers have successfully logged in and verified their accounts

Customers only proceed to request a refund after they have utilized the advertising accounts and caused them to be restricted

We have always maintained a warranty policy that fully complies with BlackHat World standards.

If a customer encounters any issues within the first 24 to 48 hours of use, we will provide a replacement account. However, in this specific instance, the customer had already used the account for 17 days before requesting a refund after it was disabled.

The fault does not lie with us; we are operating strictly in accordance with our service policies on BlackHat World and are fully compliant with all regulations.

That screenshot says they wanted a refund, yet you gave them an account

I'm not sure why you would do that. I've been in various businesses over the past 40-some odd years, and I would have refunded them and apologized for the poor customer service.

You took way past a reasonable time to deliver and used Telegram as an excuse... that is not the fault of the accuser, that is your fault, as you are using that platform instead of something professional.

Your argument holds no water.

BassTrackerBoats said:

View attachment 515430

That screenshot says they wanted a refund, yet you gave them an account

I'm not sure why you would do that. I've been in various businesses over the past 40-some odd years, and I would have refunded them and apologized for the poor customer service.

You took way past a reasonable time to deliver and used Telegram as an excuse... that is not the fault of the accuser, that is your fault, as you are using that platform instead of something professional.

Your argument holds no water.

Click to expand...

In that case, you need to ask him again: why—if he is requesting a refund—is he still logging in to use the account we provided?

In this instance, we have not committed any wrongdoing, all information we have provided is well-founded and clear.

The main issue here is that they are requesting a refund even though they have already used the account we provided—an account which they subsequently caused to be restricted.

Had they encountered no issues during their usage, this situation would never have arisen. As such, I do not believe I have done anything wrong in this instance, and I am fully adhering to BHW policies

TRAFFIC DEVILS META said:

The main issue here is that they are requesting a refund even though they have already used the account we provided—an account which they subsequently caused to be restricted.

Click to expand...

I don't think anyone can prove they caused the account to be restricted.

It could be that the account was flagged because it was created on a bad IP, or that many accounts were created on the same IP (even if you don't use the same IP to create accounts, others may be doing so), or there could be any other number of reasons.

But you have a point that they used it, so a full refund is off the table.

I'll figure out what I think is fair and reasonable and post in here in a couple of hours.

BassTrackerBoats said:

I don't think anyone can prove they caused the account to be restricted.

Click to expand...

He mentioned that he used a BM5 to create two ad accounts, and subsequently encountered an issue

BassTrackerBoats said:

But you have a point that they used it, so a full refund is off the table.

Click to expand...

I agree with that point: if he had never used the service, we would be required to issue a refund to the customer, as this is a policy that all service providers on BHW must adhere to

However, he did log in and use the account

We hope that the Admin of BlackHat World will resolve this matter transparently. Thanks you Admin BlackHat World!

TRAFFIC DEVILS META said:

He mentioned that he used a BM5 to create two ad accounts, and subsequently encountered an issue

I agree with that point: if he had never used the service, we would be required to issue a refund to the customer, as this is a policy that all service providers on BHW must adhere to

However, he did log in and use the account

We hope that the Admin of BlackHat World will resolve this matter transparently. Thanks you Admin BlackHat World!

Click to expand...

waiting for you to address why you are faking screenshots of me asking for a 50% refund ??

Is this inline with BHW rules ?? surely not ...

I've locked this.

I've seen all I need to see here, as no more discourse is required from either of you.

Having reviewed this again today, I think that is is fair and reasonable that @TRAFFIC DEVILS META should refund 50% as @Boratovich did use the service to a certain degree.

The refund needs to be completed within 24 hours, and it should be refunded back to the original payment method.

@TRAFFIC DEVILS META, if you need details from @Boratovich, please request that in here so we can close this out.

This thread is now unlocked so that it can be facilitated promptly.

BassTrackerBoats said:

Having reviewed this again today, I think that is is fair and reasonable that @TRAFFIC DEVILS META should refund 50% as @Boratovich did use the service to a certain degree.

The refund needs to be completed within 24 hours, and it should be refunded back to the original payment method.

@TRAFFIC DEVILS META, if you need details from @Boratovich, please request that in here so we can close this out.

This thread is now unlocked so that it can be facilitated promptly.

Click to expand...

I am the one who did everything correctly—so why do I have to issue a refund?

I have same issue with person. He took money and disappear.

can i post my evidence here or open a new dispute thread.

TRAFFIC DEVILS META said:

I am the one who did everything correctly—so why do I have to issue a refund?

Click to expand...

3 weeks for delivery, with an excuse that it was the scammer's paradise Telegrams' fault, ignored the request for a refund, and then delivered a subpar product.

You now have about 23 1/2 hours to refund.

mustafahickle said:

I have same issue with person. He took money and disappear.

can i post my evidence here or open a new dispute thread.

Click to expand...

Please open a new one so that the staff is able to monitor the number of disputes a person has involvement.