Bluehost

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Premierhome

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Don't email you any details about when your domains are due then lock you out until you pay, just to close your account, and threaten court and bailiffs if you don't pay up.

Filthy cheating scum

PH
 
bluehost is cool I`m using them since a year or so for some shared hosted domains :) works nice .
 
Don't email you any details about when your domains are due then lock you out until you pay, just to close your account, and threaten court and bailiffs if you don't pay up.

Filthy cheating scum

PH

No, I enjoy them. You'd have to "not login" for many weeks. And yes they do email you... you just need to be a little less delete-happy. :P
 
They do send the emails for expiring domains, even 60 days before expire date.
Even for domains you only host at them.
 
its my second year using bluehost.... they are doing great. they even tell me about my domain expiration before godaddy!!!


as Brian88 said, maybe you just need to be a little less delete-happy... :p
 
Looks like it's just me then!

Be careful when you want to leave them though - I don't think you'll be quite so happy with their practices.

Either way, glad you're good with them at the moment.

PH
 
Yes they do send you out emails untill you reup your hosting see here is my letter I changed my domian name to your site just cuz

Dear kesoh,

We could not find a valid credit card on file, which will prevent you from taking
advantage of our auto-renew feature. To avoid interruption to your website,
you need to renew your account manually AT LEAST 7 days before it expires OR
update your credit card on file. If you payed via PayPal, you will need to manually
renew your account as soon as possible.

Affected Services:
+ yoursite.com: "Domain Name Registration" for 1 year @ $10.00 ea. (covers 2009-08-15 thru 2010-08-15)

To avoid possible loss of data, service or domain name,
please check and make sure that your credit card information is correct
and up to date. You can UPDATE YOUR CREDIT CARD INFORMATION at any time
using the link below:

blueh0st.c0m/cgi/renew?ldomain=yoursite&domain=yoursite.c0m

We will continue to attempt to renew your account until your account expires.
To avoid disruption in service, PLEASE TAKE ACTION IMMEDIATELY.
If you have any questions please contact us via phone or email or follow the instructions below:

To renew your account please follow the steps below:
1. Login to your cPanel
2. Locate and click on the icon labeled: "Renew Account" under the preferences box.
3. Follow the prompts. You may select the desired term and it will give a subtotal.
4. Select desired payment method and your account will be renewed when the payment is successful.

OR

To update your billing information please follow the steps below:
1. Login to your cPanel
2. Locate and click on the icon labeled: "Update contact and Billing Information" under the preferences box.
3. Edit the outdated information, make sure the contact email is correct.
4. Save changes.

Thank you,
BlueH0st.C0m Support
hxxp://w3.BlueH0st.C0m/
For support go to hxxp://helpdesk.blueh0st.c0m/
Toll-Free: (888) 401-4678
 
Trouble was I didn't receive any emails, and definintely didn't delete them.

Just remembered the other thing that pi55ed me off - they have no customer services over the phone, only tech services. Jeez, I just wanted to TALK to someone about my account. Email only! Such is the way of the world I guess.

I knew I was angry about something.

PH
 
They have great customer services, I have all ways had great services with them. you my want to check to see if you have your email ticked to receive emails or that they have the right email on file ........ did you check to see if its your spam folder ......I am sure you did it maybe it was just a bad day for both of you guys..........I have all way paid a year up front...I like there service.........Wish you well........


Ps.. They do have customer services over the phone you just have to push the right ### number to get them I have talk to them before over the phone..........
 
Last edited:
Keosh

Really don't wish to argue with you but there is no customer service to deal with account issues, only tech support - check their support secion of their site. I even had a discussion with a teck bloke about it and he said it was to reduce costs.

Anyway, enough bitching about them from me - if the overall service about them is good I pronounce my involvement in this thread closed.

PH
 
they have a phone costumer service too, but i only use used it to verify some domains the live chat is usually good enough although sometimes they don't know what my problem is and pretend they do.
 
Keosh

Really don't wish to argue with you but there is no customer service to deal with account issues, only tech support - check their support secion of their site. I even had a discussion with a teck bloke about it and he said it was to reduce costs.

Anyway, enough bitching about them from me - if the overall service about them is good I pronounce my involvement in this thread closed.

PH

Hey no problem ...I understand your not happy that's all good ..I was just saying I never had a problem...I do know this shit can happen to anyone...
 
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