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Bloody "customer"

Discussion in 'Clickbank' started by BlackSeng, Mar 10, 2009.

  1. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    I'm still new to Clickbank.
    2-days ago, I made a sale and I was rather satisfied and happy about it. But about 6-7 hours ago, I realized that buyer (according to the receipt) seeked for a refund. Surely the person must have read the whole contents of the ebook and seek for a refund. When I saw that, my expression was exactly like the ASCII art on top.

    Damn... anyone had similar experience?
     
  2. silver

    silver Jr. VIP Jr. VIP

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    No similar experience - never promoted products on clickbank,

    but you can't do much about it :) There are some smart guys that always ask for refunds for everything they purchase after they are done reading, no matter wether they liked it or not.
     
  3. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    Hey Silver,

    perhaps that's the enemy of affiliate marketing? Damn..
     
  4. george3000

    george3000 Newbie

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    when using sickbank, always calculate 10-20% refund rate, depending on the niche. It's too easy to get a refund at sickbank. 6 months ago, I bought a 97$ product, asked for a refund and got my money back, no questions asked, and I still get updates for that product :)
     
  5. BlackSeng

    BlackSeng Jr. VIP Jr. VIP

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    OMG! I didn't know about that.

    Damn.. that's a big flaw of Crapbank!
     
  6. wm009

    wm009 Newbie

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    I know. I know. I've seen posted on another forum. A guy showed transactions over a year of a guy buying and refunding different products on his account. It was hilarious and Clickbank didn't do anything to block the CC or anything.
     
  7. wdarpk

    wdarpk Junior Member

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    I am active clickbank affiliate. In the light of my experience I can say health related products have very low refund rates.
     
  8. revenant

    revenant Newbie

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    It is very common.
    Whenever u make a sale, don't get too happy with it.
    Especially IM products, will get much higher refund % because everyone knows about it.
     
  9. rjaff

    rjaff Junior Member

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    wow thats cool how did you make that art man how long did it take you to do that man you talented i never new you could do something like that i imagine it must have took you hours to make this thread thats my only guess lol

    umm im surprise nobody said nothing wow
     
  10. toyo

    toyo BANNED BANNED

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    its because, if CB just ignore the refund requests, they might actually lose their merchant account. They probably had some issues last time, and they're accepting it right now as cost of doing business and to staying afloat.
     
  11. blackhatsos

    blackhatsos Newbie

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    i started CB affiliate for less than 2 month. I made my first sale after 2 weeks, and the "bloody" customer refund in less than 24 hours of sale.....
    So far I am promoting 1 products, 190 hops, 3 sales with 1 refund... is this bad???
     
  12. real222on

    real222on Junior Member

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    Refund is the number one enemy of online business.
     
  13. wheaties

    wheaties Newbie

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    Quit worrying about the small stuff. :)
    You don't have any control over them getting a refund.
    Concentrate on getting more traffic or better conversions or both :D
    Now if you get 100 sales and 100 refunds then choose a different product... :pound: