BH Extra Winner Hosting Down Again

And as far as me damaging your reputation

what are you talking about ??

you came on here saying how great your hosting was - I was fine with that - then you had a moderator test it out etc etc

so I signed up paid the money and got set up - and within 2 weeks its been down 3 times already


would I have started a thread asking whats going on - if the service had been online this whole time ??? I don't think so.

so the only person damaging your "reputation" is you.

Like I have told you 20 times now - I just want my sites online and making money...... I do not think that is too much to ask for.

Okay, we need to calm down. I know that you must be very frustrated as you are losing money but you need to understand that ExtraWinner is losing money too. If you are unhappy with the service then take the refund and go elsewhere, but if you want to get the transfer, calm down and work with him. We're humans, not robots, certain things take time. The problem is with the data centre and you seem to understand this, so stop complaining and wait a little bit more, I'm pretty sure you will be taken care of appropriately.

No offense...I have nothing to do with this hosting, i believe he is trying to provide top service. But i know if i had paid for it and he just simply close his thread while he has problems/trabsfers etc. i would be pissed too.

Simple as that, you shouldnt have close your sales thread, so the customers can post a simple question about the error or ask for an update.

Shadedream

I accept that and will say no more about this until my transfer and service is restored.

You certainly see where I am coming from in opening a thread - there is no other public way to reach the service provider when he closes his thread.

thanks.

jaerehan said:

No offense...I have nothing to do with this hosting, i believe he is trying to provide top service. But i know if i had paid for it and he just simply close his thread while he has problems/trabsfers etc. i would be pissed too.

Simple as that, you shouldnt have close your sales thread, so the customers can post a simple question about the error or ask for an update.

Click to expand...

I closed my thread as part of re-branding - I didn't know I will get server down.

iseegreen said:

Shadedream

I accept that and will say no more about this until my transfer and service is restored.

You certainly see where I am coming from in opening a thread - there is no other public way to reach the service provider when he closes his thread.

thanks.

Click to expand...

Again, you had contact with me through PM. I always answered you within few hours - EVERYTIME. No need to make big deal from something that isn't a problem.

The best option here is just to wait until servers get up, and when I will move you to new one. That is the simplest solution to all of this.
I am here to resolve problems like that, so I am asking you to hold on until tomorrow when I will try to move you.
I was confirmed few minutes ago from my NL DC that your server is being hardened and prepared as we speak. So hopefully as soon as attack will finish I will get back to you with good news.

Extra Winner

As a business owner and customer myself I see both sides of the coin. Extrawinner you need to build some redundancy into your setup. Iseegreen we're talking about a BLACKHAT hosting system where certain things take a certain amount of time. You want a vanilla host up 100% who has no problem kicking you off for nulled scripts? Try 1and1 or Hostgator they will be right up your alley.

This is called "growing pains" in the real world. Either you believe in the service or you don't but let's wait to open a thread until it is resolved okay?

Hey Extra, just also trying to get a hold of you? I sent you an email if you could reply, thanks!

ExtraWinner said:

Its not that Paincake, the whole DC is joke. I am under 200-300Mbps constant DDOS, DC is saying they are protecting me blaming OS problems (WTF), hardware problems (WTF2) or simply ignoring my tickets for 2-3 days.

Everybody seems to have understand that and I think they are happy with new servers they have got. But setting up 15 servers is not something you do in 1 day, that is why there are still 3 customers waiting for servers...

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Which is why I always prefer my own hardware which I have control of. I'm not blaming you. It's just that having your own hardware is a way to know what it can handle. Good luck in resolving the issues.

Still trying to get ahold of you ExtraWinner. I have sent you a few emails and asked for a PM, but I cannot PM myself... just wondering where my account stands on the transfer? Thanks

Sorry, I didnt get any email...

Everybody was assigned with new servers in Netherlands DC.

I will PM you my private email, so you can mail me and tell me whats the story.

Thanks,

Extra Winner