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Banned from Amazon - Help needed!

Discussion in 'Affiliate Programs' started by braindebug, Sep 30, 2015.

  1. braindebug

    braindebug Junior Member

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    Today I recieved the current email
    "We are writing to notify you that we are terminating the Amazon Associates Program Operating Agreement with you with immediate effect. Your Associates Program account will be closed and you will not receive further payment of advertising fees. We have taken this step because you are not in compliance with the Operating Agreement that governs your participation in the Associates Program. "

    You are not in compliance with the Linking Requirements because your site makes inaccurate, overbroad, deceptive or otherwise misleading claims about Products, the Amazon Site, or our policies, promotions or prices."

    What can I do? Has anyone got their account back after a ban? Do I lose my earnings? It's more than 5k!
    I couldn't see this coming. About a month or two ago I chatted with thei helpdesk and spesifically asked for feedback on my site and if it was fine with their TOS. I haven't changed stuff since then.
    I use $$ for prices and best product under 100 dollars etc. I use star rating but never claimed that it's amazon rating. What I can see as a problem is the links i sent. For example "Click here for a huge discount" or "Check more than 30 happy customer reviews".

    Whatever the problem is I am more than willing to change it and that's why I asked them on the chat. I didn't want to risk my account. It really was an honest mistake that i tried to avoid. Is there anything I can do?
     
  2. fidodido

    fidodido Junior Member

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    Do you have the chat log ? I believe Amazon does sends you a chat log every time you connect to their helpdesk. You can use this as an evidence to dispute the ban.

    Either way, I dont think they are able to keep your already earned money.
     
  3. braindebug

    braindebug Junior Member

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    No I don't have a chat log. I checked my email and didn't find any.
    Has anyone successfully appealed after a ban? What are the steps I should follow? Should I change everything in my site that I "think" caused the ban and then send an appeal? Should I mail them and ask them why I was banned? Somewhere i read not to do that because you only have one chance with email. Do i even have a chance? I would appreciate it if Anyone with previous experience could help me. As for the earned money I am really not that optimistic that I would get them If ban is final.
     
  4. aranger

    aranger Registered Member

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    The "Click here for a huge discount" or "Check more than 30 happy customer reviews", may be problem. I have similar wording such as "Click here for more reviews on Amazon".

    I also use "Top Ten" and "The Best" which might fall into some of your wording.

    I haven't had any problems but it is a scary thought.

    One of the things you might try if your unsure of what they dont like about your site is start deleting or putting post into private. Get all the post down to a few pages if possible and triple check them.

    Than talk with them and say you deleted the offending post and wont do it again. Better worded of course.

    Let us know what happens.
     
  5. aBoss

    aBoss Regular Member

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    I got this email
    https://gyazo.com/09f96f23a585c982b5e1b2aaa812dd1b

    They closed my account and I lost all my money :( I had a legit site with 5 original articles. I say just start all over OP and try not to use "fake" reviews/ratings?

    I know it sucks but you just gotta keep going. PM me your skype if you need anymore help