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Bank think I'm defrauding them...

Discussion in 'Business & Tax Advice' started by Nick1, Feb 29, 2012.

  1. Nick1

    Nick1 Junior Member

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    Hello,

    I'm trying to open a commercial bank account to take payments over the phone and the anti-fraud department apparently blocked it.

    Basically, they blocked me over a technicality (I said "Web design" to them and "marketing" to the government. Now because of their refusal to deliver to my PO box, I changed it to my home address and they cited this as a reason for refusal.:confused:

    They told me my office address was "unverifiable" and told me to get a utility bill with my name on it.

    I don't pay hydro or any utility, and I really don't want to get a 38$/month phone line (with a 1 year plan to booth) which I'm not gonna use as everything is VOIP and I might be moving in two months.
     
  2. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    Go to another bank.

    Some are really funny about anything online related. Took me a few attempts (in the UK) to get one. I told them I do "consulting".
     
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  3. Nick1

    Nick1 Junior Member

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    A friend who works anti-fraud told me not to do this. In Canada, he told me the banks shared data between themselves and changing my application yet again would raise a big red flag.

    However, if `consulting`worked for you, I probably will give it a go eventually as I really don`t want to pay for a phone line...
     
  4. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

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    I'm in the UK so I can't comment for Canada.

    Maybe speak to an accountant first.
     
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  5. mattbowden

    mattbowden Regular Member

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    get a vonage line with local telephone number problem solved and use the as proof of address
     
  6. rus1239

    rus1239 Newbie

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    I would recommend just going to another bank. My friend had some similar trouble with Chase bank, so he closed his account and moved to B of A and didn't have any problems after that.
     
  7. malaga

    malaga Registered Member

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    Other bank, is the best solution.