Ask Me Anything about selling on eBay

Hopz said:
and how you solve the problem whit id request from ebay.?
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I sent in a fake ID and it was lifted in about a week. Fortunately this was a "building for the future" account and not one of my main selling accounts and I knew that this wasn't one of those things where eBay was looking to ban the account, since I hadn't really started selling high risk items yet.

Hopz said:
And if i have dynamic like dynamic ip using mobil phone as router and ip is changing every 24h but country stays the same while ebay suspended ..?
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All IP logged in should be same country as where the account is registered in. Also, I would make sure that your internet provider has a pretty big IP range so you don't get duplicates. When I started using my phone to access stealth accounts I kept a log for about 2 months to see if I would get duplicate IPs and I didn't get a single duplicate in over 200 logins. I have been in some really tiny places where you would get less than 10 IP addresses.
 
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toml3030 said:
I sent in a fake ID and it was lifted in about a week. Fortunately this was a "building for the future" account and not one of my main selling accounts and I knew that this wasn't one of those things where eBay was looking to ban the account, since I hadn't really started selling high risk items yet.



All IP logged in should be same country as where the account is registered in. Also, I would make sure that your internet provider has a pretty big IP range so you don't get duplicates. When I started using my phone to access stealth accounts I kept a log for about 2 months to see if I would get duplicate IPs and I didn't get a single duplicate in over 200 logins. I have been in some really tiny places where you would get less than 10 IP addresses.
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for one of my stealth acc paypal is asking id i found a driver license psd for photo shop and im thinking my be i can make fake id and send them the img of it but i'm thinking it's little bit risky what you think it's good idea..?
 
Hopz said:
for one of my stealth acc paypal is asking id i found a driver license psd for photo shop and im thinking my be i can make fake id and send them the img of it but i'm thinking it's little bit risky what you think it's good idea..?
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I would get a professional to do it if you are not a photoshop expert.
 
@toml3030


I have sold two same item on eBay via GSP(global shipping program), then was some problems with delivery and buyers asked to refund money.
Also, this two transaction held by PayPal. first I canceled orders on eBay, but could not refund money back because there was a currency difference. I asked PayPal to refund money manually and they did it, but after refunding, I have a negative balance, they got money from my balance. Now I have -350$ on my Paypal balance. Could you tell what should I do, because I wrote message both to Paypal and eBay
customer support, but no one answered yet.
 
Grizmatik said:
@toml3030I wrote message both to Paypal and eBay
customer support, but no one answered yet.
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When you say "problem with delivery", did the package make it to eBay's foreign shipment center in KY and get lost afterwards? Sellers are only responsible for getting the package to that place intact. If there was a problem with delivery afterwards you should file a claim with GSP. You should call in since sometimes eBay takes forever to reply to written requests.
 
Why do I always get my accounts suspended quickly? How do you deal with competitors and fake buyers?

I make new stealth accounts but they only last a few weeks. As soon as I get limit increase and start to sell a few things they get shut down. I just had a new stealth account suspended and I don't know why.

I did get a limit increase and listed about 8 new items at once so I don't know if that triggered it.

I also had a buyer who Im pretty sure was fake just trying to make problems for the new account. They ordered something for the snow but the shipping address was in a tropical location where it is hot. They started complaining about where theyre item was before the handling time was over then left negative feedback and wanted refund.


How can I keep my accounts alive? How do I deal with competitors ad fake buyers?
Also, how do you complete with the china sellers that sell direct with prices so low you can't compete with?
I really need extra income.
 
big cat said:
Why do I always get my accounts suspended quickly? How do you deal with competitors and fake buyers?
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This is all a function of what you're selling and how fast you start to ramp up sales.


big cat said:
I make new stealth accounts but they only last a few weeks.
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Again, this is most likely as a result of what you're selling and method of account creation. You are definitely something wrong if accounts constantly keep getting banned.

big cat said:
I also had a buyer who Im pretty sure was fake just trying to make problems for the new account.
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Newer accounts are always more prone to buyer fraud. That being said, there's no conspiracy of people going around and screwing around with new accounts.


big cat said:
Also, how do you complete with the china sellers that sell direct with prices so low you can't compete with?
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You don't compete directly with them doing the exact same thing. For example, for Chinese made stuff I import directly from the factory floor and inventory inside US so while Chinese sellers do 8-15 day shipping, I ship 70%+ of my orders the same day. People are willing to pay more if they'll get it in 3 days instead of 20.
 
reyemad said:
but he alsi dont have proof soi can also claim refund right?
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The answer is yes you can. When you buy from the dropshipper, you're HIS customer and he has to prove the item you purchased from him was shipped and delivered just like you have to do with your ebay customers. If you bought from him via Paypal and the item isn't received, you can file a claim with Paypal. If he doesn't have tracking to prove it was shipped and delivered, he'll owe you a refund.
 
I don't know what i'm doing wrong. It happens after I make just a few sales.
 
Nope. That's what I don't get. Is it possible listing several items, about 8 at the same tine could flag the account? Don't know why, I mean they gave me a selling increase to sell.....
 
big cat said:
Nope. That's what I don't get. Is it possible listing several items, about 8 at the same tine could flag the account? Don't know why, I mean they gave me a selling increase to sell.....
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What exactly were you listing? The only other explanation is you are somehow being linked.
 
Thank you for your thread !
I am a newbie in Dropshipping from Aliexpress to eBay.. This is a great chance for me to ask an expert on eBay!
I have been on eBay like 2 months now.. I was trying to make my first sale.. I struggled and made it like 3 weeks ago! still 0 per cent feedback.. now I am seeing that making a second sale is even more harder & it really takes time and patience. before I made my first sale view an my items were very normal but now no view at all. really no view! I am sure there is a problem going on and don't know what it.. on other thing is that even if I write key words of my listings I do not find them in search. my profile shows 0 items for sale (but I actually have 9 listings active now). I know this is a strange issue but I though maybe you have faced it before in your very long journey on eBay.
thank you so much in advance
 
Firstly thank you :)
I am an eBay newbie made some sales.. I am working on eBay but I am really always worrying about getting suspended.. could you please tell me what are the big things that will suspend my account for me to prevent them ! I am really always worrying
second question is the same as that one of the comment above !! can not find my listings in search what I ever i do.. (I am a DROPSHIPPER)
 
MedRaal said:
I made my first sale view an my items were very normal but now no view at all. really no view! I am sure there is a problem going on and don't know what it..
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#1 reason why you would get no views is that you are trying to sell what is popular, and thus the market is saturated. Also remember, that in many items, your drop shipper is also on eBay competing against you and undercutting you in prices. Niche selection is #1 difference maker when trying to dropship.
 
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RM TAD said:
could you please tell me what are the big things that will suspend my account for me to prevent them !
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I would say that 90%+ of the people who get banned gets banned for things that they SHOULD be banned for. They sell fakes, the item doesn't arrive by promised delivery date, they misrepresent the items, etc., or they do something stupid and/or lazy that makes it really easy for eBay to link them to previously banned accounts. Remember, eBay/Paypal doesn't just ban people just for the fun of it. Research what you sell, always ship on time, provide good customer service, and don't ramp sales too quickly and you can keep accounts going for years. If you keep common sense on it, an account can take a lot of abuse in my experience.
 
toml3030 said:
I would say that 90%+ of the people who get banned gets banned for things that they SHOULD be banned for. They sell fakes, the item doesn't arrive by promised delivery date, they misrepresent the items, etc., or they do something stupid and/or lazy that makes it really easy for eBay to link them to previously banned accounts. Remember, eBay/Paypal doesn't just ban people just for the fun of it. Research what you sell, always ship on time, provide good customer service, and don't ramp sales too quickly and you can keep accounts going for years. If you keep common sense on it, an account can take a lot of abuse in my experience.
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Thanks a lot for the precious advice! one last question.. I do revise my items a lot.. really a lot ! does this affect my appearance in search results ? I mean does revising negatively affect my account ?
 
RM TAD said:
Thanks a lot for the precious advice! one last question.. I do revise my items a lot.. really a lot ! does this affect my appearance in search results ? I mean does revising negatively affect my account ?
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AFAIK, the key metric they use in ranking is account strength and sell through rate, and it's heavily biased against listings with no sales as it gets older. Everything else is not that important in my experience (this may only be true in my niche).
 
toml3030 said:
AFAIK, the key metric they use in ranking is account strength and sell through rate, and it's heavily biased against listings with no sales as it gets older. Everything else is not that important in my experience (this may only be true in my niche).
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I see. thank you so much :)
 
toml3030 said:
#1 reason why you would get no views is that you are trying to sell what is popular, and thus the market is saturated. Also remember, that in many items, your drop shipper is also on eBay competing against you and undercutting you in prices. Niche selection is #1 difference maker when trying to dropship.
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True, I know competitors are everywhere and prevent me from showing up in search. But as I said there is another problem that I do not know! I myself can't find my listings in search results!! I write the key words and press (Completed listings- as I have already sold one of that item) but can't find my listing! I know this is a strange problem.. not much ppl face like this issue. Thank youuuu !
 
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