Anyone worked before as a remote customer support

moe19

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If there is please list the questions can that i can expect at the interview. I have an interview soon for customer support role and i need to pass it
 
Remote customer support's job interview questions would differ from industry to industry, product to product, service to service. Ofcourse, the basic questions may be the usual "Tell me (us) something about yourself", etc.
You do not need a "list of questions" for any job interview. Those are needed only when preparing for exams.

All you need are just 2 things :-
1) Ensure that during the interview, you project good & effective communication skills & self-confidence.
2) You have some relevant product / service knowledge (unless the employer is looking for freshers). If the employer is looking for freshers, then go to their wesbite and know what the company is all about, it's history, their products & services, etc, so that during the interview, you can effectively articulate your understanding of their business.
3) Relate your skills to job role, while you answer questions during the interview.

Wish you all the best.
 
If there is please list the questions can that i can expect at the interview. I have an interview soon for customer support role and i need to pass it
You must search what website or firm will you be working for. They will for sure be using any kind of CRM tool. You must have knowledge about CRM tools. You must have a high typing speed. You must have familiarity with Zendesk, Zoho, Crisp, LiveChatInc, Gorgia, Intercom etc
 
Yes, most of them are not good, but I found out a few honest hard-working people.
 
On the top of my head
  • How Fast Is your internet
  • What is a clean desk policy
  • Your past experiences as a CS Rep (On and offsite/retail or phone)
  • What do you think the most important skills are for a customer service rep
 
If there is please list the questions can that i can expect at the interview. I have an interview soon for customer support role and i need to pass it
If you'd had dropped description for the position and mentioned its field, you would get more accurate answers.
 
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