Discussion in 'Proxies' started by k1koman, Oct 3, 2012.
I've ordered from them and haven't received my proxies or a reply to my support email
You are kidding right? they aren't taking new subscribers. when did you order?
Been down for ages. I cancelled my subs
Did you get your refund? i sent them couple of emails BUT no reply at all.
Paid 1 month subscription for nothing
Yes also been having problems. Gone elsewhere now, got fed up of it.
they don't offer proxies anymore
At this time we don't offer new subscriptions. This situation is temporary, please retry in a couple of days.
We apologize for any inconvenience."
We are back in business, is anybody here who didn't got a re-fund yet or who didn't get 6 months of service for free ? If so don't hesitate to contact support. We had some issues but everything is back to normal now and we are working on becoming the best in the business again.
Please check your PM
Pm checked, refund issued the problem was that support couldn't offer you a refund because the button was gone, I had to send you the money directly from my paypal account and support couldn't do that, but they shouldf't let me know the situation. Anyway refund issued.
Support could at least reply to my support ticket. I didn't ask for refund right away. I asked refund when they didn't reply support ticket which i sent 3 times. i hope you understand the reason for asking refund.
I got my refund now. Thanks Alex.
They've been down for quite some time now. Any idea what went wrong. They had an awesome service.
Don't worry about it, I'll punish the guys working at support for this, they should at least answer you, but anyway we lost some tickets when we had the servers problem. Your tickets might got lost too.
We are up an running again. We had some issues with the IP providers, we moved from our old IP providers because all the IP addresses got block by google, the new guys didn't accept us with so many complains so we had to buy all the equipment instead of renting it and find another provider who will accept us with complains and everything. This took about 2 months but now we are up and running again and not planing to go down anymore !
BTW if you have an account with us and you just canceled it without requesting a refund please let me know your email address so I can check it out and give you 6 months for free. This offer is good for anyone who didn't ask for a refund and just canceled there account. It's our way of apologizing, so don't hesitate to contact me to get 6 months totally FREE !
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