1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Anyone having issues with yourprivateproxy?

Discussion in 'Proxies' started by k1koman, Oct 3, 2012.

  1. k1koman

    k1koman Registered Member

    Joined:
    Apr 13, 2011
    Messages:
    76
    Likes Received:
    24
    Occupation:
    consulting
    Location:
    dfw
    I've ordered from them and haven't received my proxies or a reply to my support email
     
  2. Kazi_Haque

    Kazi_Haque Regular Member

    Joined:
    Aug 13, 2010
    Messages:
    325
    Likes Received:
    425
    Occupation:
    Internet Marketing
    Location:
    Melbourne, Australia
    You are kidding right? they aren't taking new subscribers. when did you order?
     
  3. blacktrilby

    blacktrilby Power Member

    Joined:
    Dec 9, 2008
    Messages:
    512
    Likes Received:
    388
    Occupation:
    Webmaster
    Location:
    Matt Cutts Underwear
    Been down for ages. I cancelled my subs
     
  4. Kazi_Haque

    Kazi_Haque Regular Member

    Joined:
    Aug 13, 2010
    Messages:
    325
    Likes Received:
    425
    Occupation:
    Internet Marketing
    Location:
    Melbourne, Australia
    Did you get your refund? i sent them couple of emails BUT no reply at all.

    Paid 1 month subscription for nothing
     
  5. Seadragon

    Seadragon Regular Member

    Joined:
    Apr 13, 2012
    Messages:
    389
    Likes Received:
    267
    Location:
    UK
    Yes also been having problems. Gone elsewhere now, got fed up of it.
     
  6. mazgalici

    mazgalici Supreme Member

    Joined:
    Jan 2, 2009
    Messages:
    1,489
    Likes Received:
    881
    Home Page:
    they don't offer proxies anymore

    http://www.yourprivateproxy.com/proxies

    "SUBSCRIPTIONS

    At this time we don't offer new subscriptions. This situation is temporary, please retry in a couple of days.
    We apologize for any inconvenience."
     
  7. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

    Joined:
    Dec 16, 2008
    Messages:
    501
    Likes Received:
    530
    Location:
    {LOCATION}
    Home Page:
    We are back in business, is anybody here who didn't got a re-fund yet or who didn't get 6 months of service for free ? If so don't hesitate to contact support. We had some issues but everything is back to normal now and we are working on becoming the best in the business again.
     
  8. Kazi_Haque

    Kazi_Haque Regular Member

    Joined:
    Aug 13, 2010
    Messages:
    325
    Likes Received:
    425
    Occupation:
    Internet Marketing
    Location:
    Melbourne, Australia
    Please check your PM
     
  9. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

    Joined:
    Dec 16, 2008
    Messages:
    501
    Likes Received:
    530
    Location:
    {LOCATION}
    Home Page:
    Pm checked, refund issued the problem was that support couldn't offer you a refund because the button was gone, I had to send you the money directly from my paypal account and support couldn't do that, but they shouldf't let me know the situation. Anyway refund issued.
     
  10. Kazi_Haque

    Kazi_Haque Regular Member

    Joined:
    Aug 13, 2010
    Messages:
    325
    Likes Received:
    425
    Occupation:
    Internet Marketing
    Location:
    Melbourne, Australia
    Support could at least reply to my support ticket. I didn't ask for refund right away. I asked refund when they didn't reply support ticket which i sent 3 times. i hope you understand the reason for asking refund.

    I got my refund now. Thanks Alex.

    Cheers
     
  11. frazgta

    frazgta Power Member

    Joined:
    Jan 24, 2011
    Messages:
    574
    Likes Received:
    381
    They've been down for quite some time now. Any idea what went wrong. They had an awesome service.
     
  12. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

    Joined:
    Dec 16, 2008
    Messages:
    501
    Likes Received:
    530
    Location:
    {LOCATION}
    Home Page:
    Don't worry about it, I'll punish the guys working at support for this, they should at least answer you, but anyway we lost some tickets when we had the servers problem. Your tickets might got lost too.

    We are up an running again. We had some issues with the IP providers, we moved from our old IP providers because all the IP addresses got block by google, the new guys didn't accept us with so many complains so we had to buy all the equipment instead of renting it and find another provider who will accept us with complains and everything. This took about 2 months but now we are up and running again and not planing to go down anymore !
     
  13. mrtornado

    mrtornado Jr. VIP Jr. VIP Premium Member

    Joined:
    Dec 16, 2008
    Messages:
    501
    Likes Received:
    530
    Location:
    {LOCATION}
    Home Page:
    BTW if you have an account with us and you just canceled it without requesting a refund please let me know your email address so I can check it out and give you 6 months for free. This offer is good for anyone who didn't ask for a refund and just canceled there account. It's our way of apologizing, so don't hesitate to contact me to get 6 months totally FREE !
     
    Last edited: Jan 5, 2013