I have it and have one customer that thinks I should be sitting here all day answering his requests. I'm kicking myself for even agreeing to chat on skype. I started ignoring him. And, the more he asks questions, the more I put him off and answer hours later. It's a distraction and a waste of time. Use email ffs and I'll probably answer you faster.
People think you should drop everything and answer them when you're in skype.
When did you become a mod?