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Anyone else having problems with DeathByCaptcha ?

Discussion in 'Black Hat SEO' started by madeye32, Aug 21, 2012.

  1. madeye32

    madeye32 BANNED BANNED

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    Hello guys ! I want to know something ...I bought 10k Captchas about 1 hour ago at Deathbycaptcha. I paid with Paypal . In their payment processor (AVANGATE) it shows that I the captchas are delivered . In my deathcaptcha account I can't see any captcha delivered. Anyone else got this problem ? Thanks
     
  2. travanx

    travanx Regular Member

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    Same thing here. I can't login now either.

    Sent from my EVO using Tapatalk 2
     
  3. Autumn

    Autumn Elite Member

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    I can login but the current status is severely overloaded.
     
  4. ferma231

    ferma231 Elite Member

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    I heard they have some other problems with Solving captchas etc.

    Something wrong with them
     
  5. Foggy101

    Foggy101 Junior Member

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    im not having problem, just bought more captchas. 2 mins ago
     
  6. eltel78

    eltel78 Newbie

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    Exact same here, I made an order of 10k about 2 hours ago and nothing has been updated yet. I even got their payment invoice, but no credits in my account. I emailed their support.... no reply (although it was only 2 hours ago). My account is usually updated with fresh credits within 5 minutes.
     
  7. evilclown

    evilclown Senior Member

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    Folks, calm down. You should have receive the message that stated DBC was going to be down for maintenance. They where updating servers. Everything should/is back to normal.
     
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  8. pies_szczeka

    pies_szczeka Newbie

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    The same here. I've ordered captchas few hours ago but now I can't access my account. I hope it will be fixed soon.
     
  9. eltel78

    eltel78 Newbie

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    No email here. I have no problem logging into my account, they just aren't updating my balance. Maintenance usually occurs every Wednesday for about 10-15 minutes I thought?

    {EDIT} Nope, cannot login either now.

    Hopefully it will be fixed soon. I just got an email from YPP too saying IP ranges are going down for a week. What a bad week so far :(
     
    Last edited: Aug 21, 2012
  10. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

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    Hi Guys,

    - Temporary solution to everyone who's currently facing login issues:

    Delete all the cookies for Death By Captcha on the browser you're using to access our website. If you don't know how to delete your cookies, please check on this link for instructions.

    We're currently working on fixing this, but in the meantime the aforementioned should work.

    @madeye32
    Please PM your DBC username and the reference number assigned to your purchase to look into it.

    @travanx
    Please PM me your username and payment details.

    @eltel78
    Please provide me, through a personal message, with your payment information / reference number assigned to your order to help you out.

    @pies_szczeka
    I'd need your payment information to check on this.

    - Regarding our scheduled maintenance on August 19/20:

    We had a major system upgrade in lieu of increasing the stability of our servers and deliver lower solving times throughout the day. After the changes, the service was a bit unstable during the rest of August 20 for several users. The inconveniences should have been dissipated as of now.

    Best Regards,
     
  11. pies_szczeka

    pies_szczeka Newbie

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    Order #13211686. Logging in works for me now, but the order still isn't delivered.

    Thanks.



    Problem solved. Thank you.
     
    Last edited: Aug 21, 2012
  12. xNICKx

    xNICKx Newbie

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    Please let us know when everything will be back to normal, I've bookmarked this post. Thanks!
     
  13. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

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    Your account is now properly credited.

    @xNICKx
    Sure thing. I'll keep you guys posted.

    Best Regards,
     
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  14. sitemaster8

    sitemaster8 Newbie

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    Same with me! I bought more captchas last night and my payment went through and got both emails from Avangate saying my order is complete and product/service has been delivered... BUT now I can't login to my account! When I go to their old .c-o-m domain I can login but my balance has not been updated!

    Always seem to have problems with deathbycaptcha these days... Think I'm going to look elsewhere soon!

    EDIT: I can login when using private browsing, BUT BALANCE STILL NOT UPDATED!
     
    Last edited: Aug 21, 2012
  15. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

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    Hi sitemaster8,

    Please tell me the order reference number of your purchase to look into it.

    We'll be eventually compensating our users for the recent inconveniences.

    Regards,
     
  16. sitemaster8

    sitemaster8 Newbie

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    Order reference number: 13173454
     
  17. Zipper

    Zipper Registered Member

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    I posted about this yesterday as well and from my experience, the problems seem to keep getting worse. I can't log in, their status on the homepage says "overload", Zennoposter keeps returning error messages because it can't access DBC, etc. And deleting cookies doesn't make it work any better. Never had a problem with their service before, but this killing me.

    Thinking about trying Antigate in the meantime because without captcha decoding my projects are dead in the water; there's no way in heck I'm doing them manually.
     
  18. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

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    Hi,

    Your account is now properly credited.

    @Zipper

    I understand your frustration.

    We managed to sort out our previous issue, but unfortunately a new one has surfaced and because of it you're getting unusually high solving times. Naturally, we're doing everything possible to get back to normalcy ASAP.

    Best Regards,
     
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  19. downornot

    downornot Registered Member

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    Hey, gr33nhat. I'm having problem with my account. I tried to log in last night and i was getting looped with no error, now this morning i tried to log in and im getting invalid account information. I tried resetting my password and it said my order ID did not exist?

    order reference number:13321811
     
    Last edited: Aug 22, 2012
  20. Theodore

    Theodore Power Member

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    All Has been fixed now thank you.
     
    Last edited: Aug 22, 2012