Hello guys ! I want to know something ...I bought 10k Captchas about 1 hour ago at Deathbycaptcha. I paid with Paypal . In their payment processor (AVANGATE) it shows that I the captchas are delivered . In my deathcaptcha account I can't see any captcha delivered. Anyone else got this problem ? Thanks
Anyone else having problems with DeathByCaptcha ?
- Thread starter madeye32
- Start date
Exact same here, I made an order of 10k about 2 hours ago and nothing has been updated yet. I even got their payment invoice, but no credits in my account. I emailed their support.... no reply (although it was only 2 hours ago). My account is usually updated with fresh credits within 5 minutes.
pies_szczeka
Newbie
- Dec 6, 2011
- 9
- 8
The same here. I've ordered captchas few hours ago but now I can't access my account. I hope it will be fixed soon.
No email here. I have no problem logging into my account, they just aren't updating my balance. Maintenance usually occurs every Wednesday for about 10-15 minutes I thought?
{EDIT} Nope, cannot login either now.
Hopefully it will be fixed soon. I just got an email from YPP too saying IP ranges are going down for a week. What a bad week so far
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- Dec 21, 2009
- 808
- 170
Hi Guys,
- Temporary solution to everyone who's currently facing login issues:
Delete all the cookies for Death By Captcha on the browser you're using to access our website. If you don't know how to delete your cookies, please check on this link for instructions.
We're currently working on fixing this, but in the meantime the aforementioned should work.
@madeye32
Please PM your DBC username and the reference number assigned to your purchase to look into it.
@travanx
Please PM me your username and payment details.
@eltel78
Please provide me, through a personal message, with your payment information / reference number assigned to your order to help you out.
@pies_szczeka
I'd need your payment information to check on this.
- Regarding our scheduled maintenance on August 19/20:
We had a major system upgrade in lieu of increasing the stability of our servers and deliver lower solving times throughout the day. After the changes, the service was a bit unstable during the rest of August 20 for several users. The inconveniences should have been dissipated as of now.
Best Regards,
- Temporary solution to everyone who's currently facing login issues:
Delete all the cookies for Death By Captcha on the browser you're using to access our website. If you don't know how to delete your cookies, please check on this link for instructions.
We're currently working on fixing this, but in the meantime the aforementioned should work.
@madeye32
Please PM your DBC username and the reference number assigned to your purchase to look into it.
@travanx
Please PM me your username and payment details.
@eltel78
Please provide me, through a personal message, with your payment information / reference number assigned to your order to help you out.
@pies_szczeka
I'd need your payment information to check on this.
- Regarding our scheduled maintenance on August 19/20:
We had a major system upgrade in lieu of increasing the stability of our servers and deliver lower solving times throughout the day. After the changes, the service was a bit unstable during the rest of August 20 for several users. The inconveniences should have been dissipated as of now.
Best Regards,
pies_szczeka
Newbie
- Dec 6, 2011
- 9
- 8
Order #13211686. Logging in works for me now, but the order still isn't delivered.
Thanks.
Problem solved. Thank you.
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- Dec 21, 2009
- 808
- 170
Your account is now properly credited.
@xNICKx
Sure thing. I'll keep you guys posted.
Best Regards,
sitemaster8
Newbie
- Aug 14, 2012
- 23
- 3
Same with me! I bought more captchas last night and my payment went through and got both emails from Avangate saying my order is complete and product/service has been delivered... BUT now I can't login to my account! When I go to their old .c-o-m domain I can login but my balance has not been updated!
Always seem to have problems with deathbycaptcha these days... Think I'm going to look elsewhere soon!
EDIT: I can login when using private browsing, BUT BALANCE STILL NOT UPDATED!
Always seem to have problems with deathbycaptcha these days... Think I'm going to look elsewhere soon!
EDIT: I can login when using private browsing, BUT BALANCE STILL NOT UPDATED!
Last edited:
- Dec 21, 2009
- 808
- 170
Hi sitemaster8,
Please tell me the order reference number of your purchase to look into it.
We'll be eventually compensating our users for the recent inconveniences.
Regards,
sitemaster8
Newbie
- Aug 14, 2012
- 23
- 3
I posted about this yesterday as well and from my experience, the problems seem to keep getting worse. I can't log in, their status on the homepage says "overload", Zennoposter keeps returning error messages because it can't access DBC, etc. And deleting cookies doesn't make it work any better. Never had a problem with their service before, but this killing me.
Thinking about trying Antigate in the meantime because without captcha decoding my projects are dead in the water; there's no way in heck I'm doing them manually.
Thinking about trying Antigate in the meantime because without captcha decoding my projects are dead in the water; there's no way in heck I'm doing them manually.
- Dec 21, 2009
- 808
- 170
Hi,
Your account is now properly credited.
@Zipper
I understand your frustration.
We managed to sort out our previous issue, but unfortunately a new one has surfaced and because of it you're getting unusually high solving times. Naturally, we're doing everything possible to get back to normalcy ASAP.
Best Regards,
Hey, gr33nhat. I'm having problem with my account. I tried to log in last night and i was getting looped with no error, now this morning i tried to log in and im getting invalid account information. I tried resetting my password and it said my order ID did not exist?
order reference number:13321811
order reference number:13321811
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