Have a client who signed up for my reseller hosting, and they have a domain/hosting package with 1&1. Still waiting on a couple things from the client before I set their new site up, but I noticed something on 1&1's site stating: "You cannot cancel hosting package and keep domain name registered with 1&1" I sent them an e-mail..but really? This surely cannot be true. That is just horribad customer service. If so, then I'll have to get the domain transferred out and HOPE that 1&1 doesn't try to hold it hostage or delay it.