1. This website uses cookies to improve service and provide a tailored user experience. By using this site, you agree to this use. See our Cookie Policy.
    Dismiss Notice

AMAZON ISSUES

Discussion in 'Other Affiliate Programs' started by John4life2017, Jan 4, 2019.

Tags:
  1. John4life2017

    John4life2017 Senior Member

    Joined:
    Jan 15, 2017
    Messages:
    1,053
    Likes Received:
    261
    Gender:
    Male
    Hey all,
    During the Canada Post strike, international packages were stopped suddenly. I had to stop all orders for several days and refund customers. I guess many of them missed the emails and are giving bad reviews to me. If i breach 1%, im going to get suspended. I can do some fake orders but it's going to look suspicious that all orders are coming from multiple similar accounts from india. Any advice on how to save my account would be appreciated.
    Thanks.
     
  2. John4life2017

    John4life2017 Senior Member

    Joined:
    Jan 15, 2017
    Messages:
    1,053
    Likes Received:
    261
    Gender:
    Male
    Anyone?
     
  3. John4life2017

    John4life2017 Senior Member

    Joined:
    Jan 15, 2017
    Messages:
    1,053
    Likes Received:
    261
    Gender:
    Male
    Would usage of proxies work?
     
  4. bitopia

    bitopia Newbie

    Joined:
    Jan 4, 2019
    Messages:
    10
    Likes Received:
    1
    Occupation:
    Online Sales
    Location:
    Far East
    Can you contact Amazon and explain the situation to them? I don't sell on Amazon but eBay has been fairly understanding about this situation.
     
  5. John4life2017

    John4life2017 Senior Member

    Joined:
    Jan 15, 2017
    Messages:
    1,053
    Likes Received:
    261
    Gender:
    Male
    Amazon are quite strict. How has ebay been understanding?
     
  6. bitopia

    bitopia Newbie

    Joined:
    Jan 4, 2019
    Messages:
    10
    Likes Received:
    1
    Occupation:
    Online Sales
    Location:
    Far East
    I had a problem with a lot of late delivered items on eBay, and a lot of customer claims about late delivered items. Most items eventually got delivered but some did not and I refunded those customers. The high number of customer complaints lead to my account getting flagged on eBay and my search ranking greatly diminished.

    The late deliveries were caused by a severe weather event so I contacted eBay support and explained the situation. They agreed that it wasn't within my control so they restored the account ranking and things have gone back to normal.
     
  7. John4life2017

    John4life2017 Senior Member

    Joined:
    Jan 15, 2017
    Messages:
    1,053
    Likes Received:
    261
    Gender:
    Male
    I'm happy eBay was understanding about your plight. I'll contact Amazon. Thanks.
     
    • Thanks Thanks x 1
  8. bitopia

    bitopia Newbie

    Joined:
    Jan 4, 2019
    Messages:
    10
    Likes Received:
    1
    Occupation:
    Online Sales
    Location:
    Far East
    I hope it goes well for you too.
     
  9. bangladejul

    bangladejul Newbie

    Joined:
    Feb 8, 2012
    Messages:
    34
    Likes Received:
    5
    Hi, i hope that your problem got solved but there are some services like https://www.trustrider.com which gives reviews from all over the world. So it will also not look spammy because they give reviews from top tier countries like US.
     
  10. work30hard

    work30hard Newbie

    Joined:
    Wednesday
    Messages:
    25
    Likes Received:
    2
    amazon started having issues recently i believe the servers were having a maintenance or something