G Good42 BANNED Joined Nov 22, 2016 Messages 141 Reaction score 42 Nov 9, 2017 #1 Hello, Is it necessary to give tracking information to the buyer? Would it be ok if I don't, assuming I'm selling on shopify store. Thanks.
Hello, Is it necessary to give tracking information to the buyer? Would it be ok if I don't, assuming I'm selling on shopify store. Thanks.
VeeGeeN Regular Member Joined Mar 8, 2016 Messages 426 Reaction score 307 Nov 9, 2017 #2 It would add trust to your shop if you offer tracking information, remember a lot of items can take upwards of 20 days for delivery. Offer good customer service and communication if you aren’t going to provide tracking details! If an item is late offer a coupon to compensate etc.
It would add trust to your shop if you offer tracking information, remember a lot of items can take upwards of 20 days for delivery. Offer good customer service and communication if you aren’t going to provide tracking details! If an item is late offer a coupon to compensate etc.