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7878 didn't reply, Administrator assistance requested

Discussion in 'BlackHat Lounge' started by Amsterdammer, Jan 23, 2014.

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  1. Amsterdammer

    Amsterdammer Power Member

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    Hi,

    The only Admin I know by name is 7878, I think he may have missed my PM to him a couple of days ago. I checked profiles but SOAP, OLD Salt and others are not Administrators according to their profile and I was told to seek for one.

    The problem:
    I had a friend join this forum, something went wrong apparently and now the account has no access to the forum, not even to his own inbox.
    If my friend makes another account he will be banned with cause so that's not a valid option.
    Could an Admin please grant him access? The name is in my inbox/outbox, top messages mention it in the title.

    Thank you. :)

    P.S. This thread can be deleted after an Admin looked into it as far as I'm concerned, once solved it serves nobody to hold on to it.
     
  2. lietuvis002

    lietuvis002 BANNED BANNED

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    Contact Diamond Damien, Wiz or any mod.
     
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  3. Amsterdammer

    Amsterdammer Power Member

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    Actually, I contacted WizGizmo as a first step and he advised me to contact an Administrator since WizGizmo is a Moderator. I sent a PM to 7878, waited two days for him to come online and 24 hours after that my friend is still limited.

    To be honest my friend is now ready to walk away while I know he will be a great asset to the forum. :(

    I did think about contacting Diamond Damien btw, perhaps I will after this fails but I figured he would be too busy to deal with problems like these.
     
  4. Disloyal

    Disloyal Jr. VIP Jr. VIP Premium Member

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  5. Amsterdammer

    Amsterdammer Power Member

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    Last edited: Jan 23, 2014
  6. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    why not just goto the IRC chat channel some1 there everyday
    also 7878 hasnt logged in, in 2 days or posted since dec 15th

    but you have to remember admins have real lives as well as forum
    to run, they wont answer every pm they get as they dont always
    have the time....

    speaking from exp - if you message some1 up stairs and get no
    reply - there either offline - busy - or in my case may not answer lolz.
     
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  7. Amsterdammer

    Amsterdammer Power Member

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    Please read post #3. :)

    Also, I do understand they have busy lives, really do.

    I now emailed support using he link Disloyal provided. We will have to wait and see. I am still hoping an Admin will see this thread though as it should be a quick fix and probably faster than the email.

    Erm, IRC is not an option, regardless. I am not using a proxy, can do without flaunting my IP to everyone. lol
     
  8. zenoGlitch

    zenoGlitch Executive VIP Jr. VIP Premium Member

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    No need to keep sending PM's to other mods or Damien ... 7878 will reply to your message eventually. He handles a lot of responsibilities on the forum and runs his own business as well so give him ample time to get back in touch with you.

    If the member broke any BHW rules, then I would drop it. 99.9% of the time once you're banned that's it. And for good reason. Keeping this network clean is a full time job.
     
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  9. proxygo

    proxygo Jr. VIP Jr. VIP Premium Member

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    everyone needs a few days off even an admin
     
  10. Amsterdammer

    Amsterdammer Power Member

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    I asked a Moderator, he advised me to talk to an Admin.
    I sent ONE message to 7878, waited two days till he was online, nothing happened. Waited for another 24 hours and still nothing happened.
    I think 7878 gets bombarded with messages but me sending him ten requests will certainly not help me or my friend, agreed.
    Now I sent ONE email thru the ticket system and created ONE thread.

    Is that overdoing it you think?

    All my friend did was make an account. He did not have a chance to misbehave in any way whatsoever, nor will he.
    To answer the follow up question: Yes, it is my friend, not me on another IP.

    EDIT: All this information was available in the thread btw...
     
    Last edited: Jan 23, 2014
  11. RushingWind

    RushingWind Elite Member

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    Diamond isn't actually offline. Its the invisible mode. Your best option would be to contact the support team via the support button. They usually reply in 1-2 working days at max. If it fails, dont hesitate to send a PM to diamonddamien.
     
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  12. Amsterdammer

    Amsterdammer Power Member

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    I will have to wait for the ticket I guess, really don't want to bother Diamond Damien if I can avoid it.
    Thanks for pointing out the invisible mode. :)
     
  13. 7878

    7878 Executive VIP Premium Member

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    The support desk is best for these types of issues if they're time sensitive. That address is:

    support.blackhatworld.com

    Thanks ;)
     
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