2 chargebacks ????

platinvm

platinvm

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A guy bought my ebook for $47 on dp then did a chargeback 2 minutes later, and of course he won so he got the $47 back.

That was 2 weeks ago, now he is filing another chargeback for the same product ??:confused:?? What the hell!!

So if he wins, he well get my ebook and an extra $47:yield:

Fuck pp and dp!!:yield::yield:
I am done selling on dp, I just can't deal with all these scammers.
 
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One is a PP dispute, the other is a CC chargeback.
Tell PP that you refunded with the 1st chargeback, and they will report it to the CC company that it was already refunded.
 
Sorry man. Paypal sucks, but sometimes its the easiest way to go. I hope you win though! :)
 
caretaker2007 said:
One is a PP dispute, the other is a CC chargeback.
Tell PP that you refunded with the 1st chargeback, and they will report it to the CC company that it was already refunded.
Click to expand...
Thank yu Caretaker2007 for such a valuable advice..

@ OP.. Follow his words and yu'll save your $47 (forget $47 already lost).. Even I did it once and survived double chargeback..

Regards,
Vaibhav Jain
 
Have 1 question also....just was setting up PP merchant account and my website is selling playing credits. So somebody will buy credits and play it down and then makes chargeback then what? :)
sry my english is bad but hope you did understand :)
 
caretaker2007 said:
One is a PP dispute, the other is a CC chargeback.
Tell PP that you refunded with the 1st chargeback, and they will report it to the CC company that it was already refunded.
Click to expand...
The first one says unauthorized claim then the one I got today says chargeback, neither are a dispute

I sent them an email, lets hope they understand.
 
trafficsource said:
Have 1 question also....just was setting up PP merchant account and my website is selling playing credits. So somebody will buy credits and play it down and then makes chargeback then what? :)
sry my english is bad but hope you did understand :)
Click to expand...
The issuing bank of the credit card has won every chargeback case I've ever been involved with. You may want to rethink your business model or just chalk up the losses as the cost of doing business.

Chargebacks happen.
 
platinvm said:
The first one says unauthorized claim then the one I got today says chargeback, neither are a dispute

I sent them an email, lets hope they understand.
Click to expand...
If you have the option, you'll get MUCH better results if you actually call PayPal and speak with one of their claims specialists.
 
Get used to it.
DP IS SHIT and people chargeback like hell.
Find a more professional place to sell if your ebook price is high.
DP people are poor because all they want is ebooks. So theres no point in selling high priced stugg to them
~Silencer
 
oldenstylehats said:
If you have the option, you'll get MUCH better results if you actually call PayPal and speak with one of their claims specialists.
Click to expand...

Its late, I am going to do that tomorrow.

Silencer said:
Get used to it.
DP IS SHIT and people chargeback like hell.
Find a more professional place to sell if your ebook price is high.
DP people are poor because all they want is ebooks. So theres no point in selling high priced stugg to them
~Silencer
Click to expand...

I am used to chargebacks, but not double chargebacks.
 
olden, the only ones I have won is when they try double dipping, PayPal actually fights back for those, showing the bank that the person did indeed get their money back and the CC CB is fraudulent.

For the game site, you are SOL, you eat the charge back.

The unauthorized is pretty much the same thing as a dispute, it is handled within the paypal system, the charge back is done by the asshat via his CC company.


Send me the info on this asshat to list on my site.
 
Caretaker, this is the same guy I i sent you 2 weeks ago when he did the first chargeback.
 
:) English is not my native language...can you please say what this sentence means "For the game site, you are SOL, you eat the charge back." SOL ? :)
 
Last edited:
In paypal's policy is states that it safeguards the seller by disputing and working with the credit card companies to prevent this.

Contact PP and let them know whats going on, they should take care of it for you. Chargeback prevention is actually something that PP is good at.
 
that is so strange....so I dont need to spent any money if I am shopping online?....just ordering all kind of digital stuff's and making disputes???
 
revit said:
In paypal's policy is states that it safeguards the seller by disputing and working with the credit card companies to prevent this.

Contact PP and let them know whats going on, they should take care of it for you. Chargeback prevention is actually something that PP is good at.
Click to expand...

I see. Thank you for explaining that
 
revit said:
In paypal's policy is states that it safeguards the seller by disputing and working with the credit card companies to prevent this.

Contact PP and let them know whats going on, they should take care of it for you. Chargeback prevention is actually something that PP is good at.
Click to expand...
Not with digital products
 
some merchant accounts like Plimus would be better solutions than PayPal about avoiding these chargebacks?
 
Paypal policies don't cover digital products. Meaning that paypal won't back buyer complaints on digital products and won't back sellers with CC chargeback's
 
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