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2 chargebacks ????

Discussion in 'BlackHat Lounge' started by platinvm, Jul 10, 2009.

  1. platinvm

    platinvm Senior Member

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    A guy bought my ebook for $47 on dp then did a chargeback 2 minutes later, and of course he won so he got the $47 back.

    That was 2 weeks ago, now he is filing another chargeback for the same product ??:confused:?? What the hell!!

    So if he wins, he well get my ebook and an extra $47:yield:

    Fuck pp and dp!!:yield::yield:
    I am done selling on dp, I just can't deal with all these scammers.
     
  2. caretaker2007

    caretaker2007 Power Member

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    One is a PP dispute, the other is a CC chargeback.
    Tell PP that you refunded with the 1st chargeback, and they will report it to the CC company that it was already refunded.
     
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  3. thxflash

    thxflash Power Member

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    Sorry man. Paypal sucks, but sometimes its the easiest way to go. I hope you win though! :)
     
  4. truepals_forever

    truepals_forever Senior Member

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    Thank yu Caretaker2007 for such a valuable advice..

    @ OP.. Follow his words and yu'll save your $47 (forget $47 already lost).. Even I did it once and survived double chargeback..

    Regards,
    Vaibhav Jain
     
  5. trafficsource

    trafficsource Jr. VIP Jr. VIP Premium Member

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    Have 1 question also....just was setting up PP merchant account and my website is selling playing credits. So somebody will buy credits and play it down and then makes chargeback then what? :)
    sry my english is bad but hope you did understand :)
     
  6. platinvm

    platinvm Senior Member

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    The first one says unauthorized claim then the one I got today says chargeback, neither are a dispute

    I sent them an email, lets hope they understand.
     
  7. oldenstylehats

    oldenstylehats Elite Member Premium Member

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    The issuing bank of the credit card has won every chargeback case I've ever been involved with. You may want to rethink your business model or just chalk up the losses as the cost of doing business.

    Chargebacks happen.
     
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  8. oldenstylehats

    oldenstylehats Elite Member Premium Member

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    If you have the option, you'll get MUCH better results if you actually call PayPal and speak with one of their claims specialists.
     
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  9. Silencer

    Silencer Senior Member

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    Get used to it.
    DP IS SHIT and people chargeback like hell.
    Find a more professional place to sell if your ebook price is high.
    DP people are poor because all they want is ebooks. So theres no point in selling high priced stugg to them
    ~Silencer
     
  10. platinvm

    platinvm Senior Member

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    Its late, I am going to do that tomorrow.

    I am used to chargebacks, but not double chargebacks.
     
  11. caretaker2007

    caretaker2007 Power Member

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    olden, the only ones I have won is when they try double dipping, PayPal actually fights back for those, showing the bank that the person did indeed get their money back and the CC CB is fraudulent.

    For the game site, you are SOL, you eat the charge back.

    The unauthorized is pretty much the same thing as a dispute, it is handled within the paypal system, the charge back is done by the asshat via his CC company.


    Send me the info on this asshat to list on my site.
     
  12. platinvm

    platinvm Senior Member

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    Caretaker, this is the same guy I i sent you 2 weeks ago when he did the first chargeback.
     
  13. trafficsource

    trafficsource Jr. VIP Jr. VIP Premium Member

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    :) English is not my native language...can you please say what this sentence means "For the game site, you are SOL, you eat the charge back." SOL ? :)
     
    Last edited: Jul 10, 2009
  14. DrJekyll

    DrJekyll Senior Member Premium Member

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    1-9 for your Keyword goodluck
    SOL= Shit Out of Luck

    meaning- nothing you can do about it
     
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  15. revit

    revit BANNED BANNED

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    In paypal's policy is states that it safeguards the seller by disputing and working with the credit card companies to prevent this.

    Contact PP and let them know whats going on, they should take care of it for you. Chargeback prevention is actually something that PP is good at.
     
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  16. trafficsource

    trafficsource Jr. VIP Jr. VIP Premium Member

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    that is so strange....so I dont need to spent any money if I am shopping online?....just ordering all kind of digital stuff's and making disputes???
     
  17. trafficsource

    trafficsource Jr. VIP Jr. VIP Premium Member

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    I see. Thank you for explaining that
     
  18. platinvm

    platinvm Senior Member

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    Not with digital products
     
  19. trafficsource

    trafficsource Jr. VIP Jr. VIP Premium Member

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    some merchant accounts like Plimus would be better solutions than PayPal about avoiding these chargebacks?
     
  20. revit

    revit BANNED BANNED

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    Paypal policies don't cover digital products. Meaning that paypal won't back buyer complaints on digital products and won't back sellers with CC chargeback's