rapidecommerce
Power Member
- Oct 3, 2010
- 526
- 139
Received another ridiculously unhelpful response. Seller clearly didn't bother to read my request. Cancelling this order. Definitely not recommended.
Received another ridiculously unhelpful response. Seller clearly didn't bother to read my request. Cancelling this order. Definitely not recommended.
So I get a useless response to my support ticket....... "your order is delivering accurately".
I started with 16 subscribers. I still have 16 subscribers. How exactly is that "delivering accurately"?
Order late, no apology, just a fob-off. Not a good start.
Just fired my support person over this, this is not how I choose to run my business nor will I allow that to happen to my customers. I'll be handling the issue myself, not sure how this one has only gone up 16 subs, but I'm looking into it. Sorry about the issue and the response, I will get this handled as soon as possible.Ticket ID #49785. Channel URL is on the ticket.
USA views? If so, we're working on the speed. The problem is, there is limited traffic for this and its the most in demand country.I see, I guess I just did not expect it to be 5-10 views a day
Just fired my support person over this, this is not how I choose to run my business nor will I allow that to happen to my customers. I'll be handling the issue myself, not sure how this one has only gone up 16 subs, but I'm looking into it. Sorry about the issue and the response, I will get this handled as soon as possible.
USA views? If so, we're working on the speed. The problem is, there is limited traffic for this and its the most in demand country.
UPDATE:
Please bare with support over the next 48-72 hours, I just fired my support person and will be training the new one in the morning. Sorry for any inconvenience this may cause you.
Just fired my support person over this, this is not how I choose to run my business nor will I allow that to happen to my customers. I'll be handling the issue myself, not sure how this one has only gone up 16 subs, but I'm looking into it. Sorry about the issue and the response, I will get this handled as soon as possible.
USA views? If so, we're working on the speed. The problem is, there is limited traffic for this and its the most in demand country.
UPDATE:
Please bare with support over the next 48-72 hours, I just fired my support person and will be training the new one in the morning. Sorry for any inconvenience this may cause you.
Like our warning says before ordering, GEO views are much slower than our normal system. If you're not receiving views at a speed that you can deal with, we can gladly stop and refund the order, you'll just need to PM me the link.Nope it is Dutch views. I barely get views though h and the way its going now I have my order finisbed by 2018..
Old support person is fired and I've been training the new one all day. Your order has already been fixed and put back into the system, unfortunately the whole slow subs system went down without us noticing. Its all back up and running now, sorry about that. Once you get the subs, then close the dispute please.I already filed a complaint with PayPal. If you deliver the order, I'm happy to drop the complaint.
The subs haven't gone up by 16..... I already had 16. So far, no subs have been delivered.
Like our warning says before ordering, GEO views are much slower than our normal system. If you're not receiving views at a speed that you can deal with, we can gladly stop and refund the order, you'll just need to PM me the link.
Old support person is fired and I've been training the new one all day. Your order has already been fixed and put back into the system, unfortunately the whole slow subs system went down without us noticing. Its all back up and running now, sorry about that. Once you get the subs, then close the dispute please.
I'm working to increase the speed of referrer views, which are much slower than our normal system. I'll keep you posted on that.Again Suggested Views Failed. Here is my ticket [#49807]
Please stop this service or Give some speed I am waiting for 10K views to complete from 6 days still only 3K views comes. Please OP cancel this order I can't wait for month.
Old support person is fired and I've been training the new one all day. Your order has already been fixed and put back into the system, unfortunately the whole slow subs system went down without us noticing. Its all back up and running now, sorry about that. Once you get the subs, then close the dispute please.
It was stopped and refunded back to your account, if you require a paypal refund then let me know that. Our subscriber system was down and then we got super behind. I'm working to resolve this so future order start instantly and have faster speed. Sorry again, but unfortunately this stuff happens sometimes.I have received confirmation that a refund will take place, but no refund!
However, my subscribers have actually started to be delivered very slowly, even though you said the order was cancelled.
Please check my order [49785] and advise. I'd prefer the subscribers, not a refund, but please confirm which you are going with.
It was stopped and refunded back to your account, if you require a paypal refund then let me know that. Our subscriber system was down and then we got super behind. I'm working to resolve this so future order start instantly and have faster speed. Sorry again, but unfortunately this stuff happens sometimes.
PM me your account email please.No problem. Please refund to my PayPal account. Thank you.
Unfortunately I can't guarantee that, but generally speaking, views and likes do help your overall ranking. The ranking algo is very hard to understand and there doesn't seem to be any specific way to rank.Would it be reasonable to use your service for a new channel? I have relatively new channel with a few videos on it with no views and subscribers. I want to start from sending, say, 1000 views on each new video I upload to give it a life. Will it have any effect?
Unfortunately I can't guarantee that, but generally speaking, views and likes do help your overall ranking. The ranking algo is very hard to understand and there doesn't seem to be any specific way to rank.