Permanently Closed Marketplace Sales Thread

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artificial_genius said:
Thank you for the review! I would highly recommend using "Readable" and taking the "Super Unique Spin". This should pass Copyscape almost every time. If you are doing that and finding it still isn't getting the uniqueness you are looking for with the super unique spin just send us a support ticket and reference this thread and we'll make sure your account is taken care of.
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I really appreciate the support. Unfortunately, I would have to ask for a refund for the time being. I have already raised a support ticket yesterday. Waiting to hear back from them. Once again, thank you for the consideration.

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Here's my support ticket no: #3954

Invoice no: 50495

It's been 4 days since I raised the support ticket. Will highly appreciate if you could look into it or ask one of your customer care guys to take care of the ticket. Thanks you once again. Your help is much appreciated.
 
jr_sci said:
Here's my support ticket no: #3954

Invoice no: 50495

It's been 4 days since I raised the support ticket. Will highly appreciate if you could look into it or ask one of your customer care guys to take care of the ticket. Thanks you once again. Your help is much appreciated.
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Our customer support representative was on vacation on Friday and Monday. She is in today and she should get to your ticket within the next hour or so. Let me know if you have any questions, and I apologize for the one day delay!
 
artificial_genius said:
Our customer support representative was on vacation on Friday and Monday. She is in today and she should get to your ticket within the next hour or so. Let me know if you have any questions, and I apologize for the one day delay!
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Thanks a lot. Refund received. I am pleased with the superior customer service. You are in my good books. Will return soon.
 
Hi , I already sent a ticket from contact form in your site. Im here just to follow up.If its okay if I will ask for a refund. I forgot to cancel the 3 day trial subscription because my internet connection was lost a few days when I am about to cancel..I know that your company is a reliable and provides good service. but I would like a refund in the amount of 1 year purchase and cancel membership. I am asking for consideration. Thank you

email : [email protected]
 
Artificial_Genius, sent you PM yesterday, can you check?
 
what's new with the spinner? I tried it out when it first launched and it was good back then.
 
Vanrithy said:
It's been nearly 3 days that I got no reply from support for my error.
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I apologize for the inconvenience - the delay was because we were taking the weekend off for Christmas! Your requests should have been responded to on the 28th - could you confirm everything is being resolved?
b1step-ahead said:
what's new with the spinner? I tried it out when it first launched and it was good back then.
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We are getting very close to WordAi Version 4. Stay tuned and you'll be hearing more about it very soon!
 
artificial_genius said:
I apologize for the inconvenience - the delay was because we were taking the weekend off for Christmas! Your requests should have been responded to on the 28th - could you confirm everything is being resolved?
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There is no reply until now, just one automatic email that my request was received. It has been over a week already.
 
Vanrithy said:
There is no reply until now, just one automatic email that my request was received. It has been over a week already.
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I just sent you a PM to get some more info from you so I can look into your account and make sure everything is getting resolved for you.
 
Hi, I want to report that your spinner is down again. Both your turings just stay stuck and it's un-usable. I've been having these types of errors since New Year's and wasted a lot of spun words in my quota (upwards to near 15,000).

It's still down right now and no replies to ticket so letting you know to let programmers to know to please fix this asap.

Thank you
 
I'm having the same issue here. It get stuck and when the orange bar is half, it refreshes back to zero again.
 
Hi, I forgot to disable autosubscription and just remember when it bills me, got notice from my email, currently not using the service for months, not because the service is not good on the other hand, it is quite ok, but I don't really have time to using it at the moment, work is just too much!

Is there a way to solve this, could it be refunded?

I have issue a ticket, could you have a look and have a solution for me, thanks
 
lemonizer said:
Hi, I want to report that your spinner is down again. Both your turings just stay stuck and it's un-usable. I've been having these types of errors since New Year's and wasted a lot of spun words in my quota (upwards to near 15,000).

It's still down right now and no replies to ticket so letting you know to let programmers to know to please fix this asap.

Thank you
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scentedGhost said:
I'm having the same issue here. It get stuck and when the orange bar is half, it refreshes back to zero again.
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lemonizer said:
Glad I'm not the only one. This has been extremely frustrating.
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We resolved everything on Sunday. We are still working on making things faster but everything should be working fine now. Could everyone resolve that things are working ok now?

edp78 said:
Hi, I forgot to disable autosubscription and just remember when it bills me, got notice from my email, currently not using the service for months, not because the service is not good on the other hand, it is quite ok, but I don't really have time to using it at the moment, work is just too much!

Is there a way to solve this, could it be refunded?

I have issue a ticket, could you have a look and have a solution for me, thanks
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We can usually refund the most recent payment but not anything more than that. If you sent a support ticket could you send me a private message with your email so I can look into the ticket and make sure it is getting resolved for you?
 
artificial_genius said:
We can usually refund the most recent payment but not anything more than that. If you sent a support ticket could you send me a private message with your email so I can look into the ticket and make sure it is getting resolved for you?
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Thanks for prompt reply, apparently, my support ticket got answered, just like you said.
 
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