I placed an order on for 3 articles 6th Nov under the assumption that the person behind this service is a Native English speaker. One article was submitted for review on 9th Nov and it was very poor quality, many important pieces of information related the article was were missing. On 16th Nov she told me that she had issues with my requested structure. I am able to get good content from several writers using these instructions, so I requested a refund to which she promptly agreed on 16th Nov. 3 reminders later to which there were no responses, I have filled a paypal dispute. 10 mins after the paypal dispute was filed, I got a message from her saying she will issue the refund tomorrow. Just issue the god damn refund. Don't be a pain in the ***