Don't believe this.
I have proof that you WON'T get a refund. In fact I purchased a lifetime licenese asked for a refund and didn't receive it. Was forced to open a PP dispute and didn't win because the seller represents the software as a physical product when selling it. After I lost the PP case the seller blocked my access to the software.
To recap had the lifetime license for about 2-3 days asked for refund and wouldn't honor it. Then after seller won the PP dispute seller blocked me from accessing the software. So I'm out a couple hundred dollars and don't have access to the software that I paid for.
I have proof of everything I stated above.
I will mention I had a subscription to the software about 5 months ago and cancelled it. I sent the seller an email asking if the software had been updated but didn't receive a timely reply so at that point I purchased it again to see for myself. I purchased the lifetime hoping the software had been updated with new features which it had not. When I realized it wasn't updated that was the point I asked for a refund. Seller said no and stopped responding to my support ticket.