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i got your server and you set it up for me grate but
you line suppose to be 1000mbps i am getting 96mbps


ok so i got in but know the internet line so slow please help my home connection is faster please help can not work like this .......

i use to 800 900 mbps

i am getting 95 mbps that a insult

why the server so slow????

Ticket Created #445247 <<<< ticket number please help

i got loads of private ip address, that are lightning speed ,but i can do what with your line it
only working at 10% please fix this.


 
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What payment methods you accept?

Hi. We accept PayPal (and credit/debit cards via PayPal), Bitcoin and bank transfer at this time. More payment options will become available shortly.

Is there anything going on my website which is on the aegis is taking about 5 seconds to get server response it used to do it in about .4 seconds.

There was an issue on the server that has been fixed. Please open a ticket if you still experience problems.

i got your server and you set it up for me grate but
you line suppose to be 1000mbps i am getting 96mbps


ok so i got in but know the internet line so slow please help my home connection is faster please help can not work like this .......

i use to 800 900 mbps

i am getting 95 mbps that a insult

why the server so slow????

Ticket Created https://www.sharkservers.co.uk/clients/viewticket.php?tid=445247&c=Ctf0BNPI <<<< ticket number please help

i got loads of private ip address, that are lightning speed ,but i can do what with your line it
only working at 10% please fix this.



It's clearly stated on our site that the connection speed is limited to 100Mbps.

I have a VPS that has been suspended and I need to get it fixed quickly. I have read reports of people saying that the support hasn't replied for over a week.

If OP could take a look at my ticket that would be great.

Ticket ID: 892044

Your VPS was infected with malware and was listed in Spamhaus as a result. As per our ToS, any Spamhaus listing will trigger automated suspension and we'll then have a look at it to see if the problem can be fixed - we can't allow our IPs to be trashed. Your service seems to be active at this time.
 
Your VPS was infected with malware and was listed in Spamhaus as a result. As per our ToS, any Spamhaus listing will trigger automated suspension and we'll then have a look at it to see if the problem can be fixed - we can't allow our IPs to be trashed. Your service seems to be active at this time.
Wait, what?! So if a client's site gets hacked and infected with malicious code, you SUSPEND THEIR ACCOUNT?! That's the first time I've ever heard of such a thing. One of my sites was infected once and the hosting company's antivirus quarantined the infection and told me to delete the infected file.
 
Wait, what?! So if a client's site gets hacked and infected with malicious code, you SUSPEND THEIR ACCOUNT?! That's the first time I've ever heard of such a thing. One of my sites was infected once and the hosting company's antivirus quarantined the infection and told me to delete the infected file.

Yes, we do suspend the account and then one of our staff takes a look at the problem. These kind of things don't come alone - if there's one infection, there could be more. And it may not be just spam, as we've seen cases where DDoS attacks are being launched and illegal files (read, child porn) has been uploaded. This is a security precaution, and due to the nature of our business we can not allow such things to go unnoticed. Also, we do not scan customer files for privacy reasons and the fact that in some cases there may be false positives where wrong files can be removed. That is why all checks are done manually.
 
They suspended my web hosting without any warning or notice? Now I'm losing money..
i was very happy with this service until the suspension.
Can you guys look at my ticket 588344 please and re-active my account.
Thanks!
 
They suspended my web hosting without any warning or notice? Now I'm losing money..
i was very happy with this service until the suspension.
Can you guys look at my ticket 588344 please and re-active my account.
Thanks!

Your account was overloading the server. This was either due to increased traffic, or an attack on your domains and all other customers on that server were affected because of this. We've responded to your ticket with option on how to resolve this.
 
Yes, we do suspend the account and then one of our staff takes a look at the problem. These kind of things don't come alone - if there's one infection, there could be more. And it may not be just spam, as we've seen cases where DDoS attacks are being launched and illegal files (read, child porn) has been uploaded. This is a security precaution, and due to the nature of our business we can not allow such things to go unnoticed. Also, we do not scan customer files for privacy reasons and the fact that in some cases there may be false positives where wrong files can be removed. That is why all checks are done manually.

What is your definition of offshore then?

Because offshore doesn't mean only to ignore DMCA you know... Offshore means for most of your potential clients that you would give a fuck about most things, maybe not about CP of course (even though many offshore providers just don't care at all what their clients do, from a moral point of view everyone can understand this), but about all other things that can't be justified to forbid from a moral/ethical point of view.
 
Don't mix offshore and bulletproof. Two different beasts. Also, if someone doesn't like the way we operate, they can easily leave and look for another host. We have our policies which we enforce, as well as enough happy customers that few 'pissed-about-everything' guys leaving won't do us any harm. Call this poor customer service if you wish, but we respond in the same tone the conversation is initiated - be rude to us, you'll get the same in return. Thanks for looking ;)

What is your definition of offshore then?

Because offshore doesn't mean only to ignore DMCA you know... Offshore means for most of your potential clients that you would give a fuck about most things, maybe not about CP of course (even though many offshore providers just don't care at all what their clients do, from a moral point of view everyone can understand this), but about all other things that can't be justified to forbid from a moral/ethical point of view.
 
Don't mix offshore and bulletproof. Two different beasts. Also, if someone doesn't like the way we operate, they can easily leave and look for another host. We have our policies which we enforce, as well as enough happy customers that few 'pissed-about-everything' guys leaving won't do us any harm. Call this poor customer service if you wish, but we respond in the same tone the conversation is initiated - be rude to us, you'll get the same in return. Thanks for looking ;)

Sorry did not mean to be rude and I say sorry if it sounded like that, English is not my native language. Was just interested.
Your definition makes sense, even though then you mean "offshore of the "USA shores" of DMCA" basically :D

Anyway I wish you much success with your endeavors!

have a nice day.
 
Excellent hosting company! I have never experienced any lag or downtime at all. They reply to my tickets very fast and help me resolve any issue i have with my hosting. Definitely recommended to anyone!
 
Hi am interested in trying out your shared hosting advanced plan i sent a message on site but have not heard back from you guys it's about setup and delivery time and wordpress hope to hear from you all soon service looks promising
 
Will not recommend, was charged. Then they have something about marking all new accounts under "fraud." Until they review it, took day's. Submitted a ticket and it was never replied to. They charged me and canceled my account, was never activated to begin with. My account doesn't even register in their database. Tried to reset password and my account was deleted. Reading the usernames replies here, they sound very unprofessional. Complete Scam, no refund and no responses to my ticket.
 
I've already order server with them and it's working well but I've one question for you.

In case of DMCA of copy infrigment do you put the whole server offline, or online the concerned domain? Because I has some host in the past who take out the whole server with 3or4 websites on it... I want to avoid hosting like that now.
 
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