Permanently Closed Marketplace Sales Thread

[multicolouredhat]

I messaged you about a website theft, but you didn't replies to it. What's more important than a theft for you?

 

[SharkServers]

Again, I'm not technical support - I'm dealing with business meetings, finances, etc. If you require technical support, the ticket system is what you're looking for. People there react immediately, while I may not log in to BHW for months at a time. Really, please contact the right people before blaming us. As an example, you can't email CEO of Microsoft to complain about your Windows installation not working and expect to get help from him - you need to contact the right people, and that's what the ticket system is for exactly.

I messaged you about a website theft, but you didn't replies to it. What's more important than a theft for you?

 

[hulksta]

Can you answer my ticket please? #372361 Like 6 hours passed by...

 

[EmailMaster]

Hi. Please open a ticket - Skype is sales-only and we do not respond to emails. BHW PMs can be left unread for ages as I can't share my account with my staff (against BHW rules as far as I know) and I'm not doing customer support. The fastest way is a ticket, which normally is answered in minutes, unless you have very specific request.

I have left 3 Support tickets

 

[SharkServers]

Can you please list at least one of the ticket IDs here? I'll have a look what caused the staff to overlook them.

I have left 3 Support tickets

 

[powlow29]

SharkServers is by far the best hosting I ever had.
I tried many hosting and always end up with failure.
I'm really happy with sharkservers.
When I have a problem, they are resolving it very very quickly and on a professional manner.
Top notch support.
I highly recommend.
PS : Thank you guys for getting my websites online yesterday very quickly

 

[netzkern]

It's really fast and good but BlackListed

 

[SharkServers]

If you're a VPS client, please open a ticket and we'll see to replace any blacklisted IP.

It's really fast and good but BlackListed

 

[piedhat]

Where in Germany are your servers located?

 

[SharkServers]

We no longer provide servers in Germany. We're using numerous routes in different countries at the moment, but physical location of the servers is classified for privacy and security reasons.

Where in Germany are your servers located?

 

[Kerzweg]

Do you have a windows 2012 vps?

 

[SharkServers]

We can offer Windows 2012 VPS, although due to higher requirements than older operating systems, we'd recommend at least Windows #3 plan to be able to run it without any slowdowns. Simply, mention that you need Windows 2012 in order notes when placing the order.

Do you have a windows 2012 vps?

 

[SEO Sniper]

Ordered a VPS a few days ago, so far so good Support was snappy. Recommended

 

[jheyslow]

Ordered a VPS a few days ago, so far so good Support was snappy. Recommended

Thanks for the detailed review, brand new shill forum account!

 

[cyberzilla]

Hello, I just sent you a PM. Request you to check and update me to proceed with payment. I want my site back online asap.

 

[Lycanthropy]

Sorry for this post, my mistake.
Anyway i'm buying a shared server ^^
(will say if all will be fine)

 

[stevemib]

Thanks for the detailed review, brand new shill forum account!

Your a sharp guy/gal and read all your posts here. I just got notified my websites and server has been moved to Atlantic Servers. WTH! Who are these people and do they hold the same bulletproof DMCA shit. WTH again. I think the least you could have done is posted here whats going on.

 

[stevemib]

Is this Phishing? copy paste<br>
<font color="#000000"><span style="font-family: Helvetica Neue">Hi there,</span></font><br>
<font color="#000000"><span style="font-family: Helvetica Neue">I would like to inform you that your account has been migrated to our sister company - Atlantic Servers (<a href="http://www.AtlanticServers.com" target="_blank">www.AtlanticServers.com</a>). Shared hosting is their specialty and they invest a lot more resources than we currently do (We mainly work with VPS/dedicated servers). With that in mind, the migration was done to make sure you receive the best possible service. Their advertised plans are slightly different, but you will get all the resources you were getting from us. Best of all - a bit cheaper as well. Their Advanced plan is just $6.99/month compared to our $7.62, so there's some savings for you. Your other (Free, Basic) account remains with us for now until we can merge it with your main one.</span></font><br>
<font color="#000000"><span style="font-family: Helvetica Neue">You should have received the updated login details already. If you haven't, please let me know and I'll see what I can do to help you. In the meantime, enjoy your hosting with Atlantic Servers.<br>
<br>
Regards,<br>
Benjamin Cooks<br>
SharkServers.co.uk</span></font>

 

[stevemib]

So sorry for all the garbage, too upset and not able to do this from my mobile.

 

[jheyslow]

I just looked at both websites -- it seems "AtlanticServers" has the same mailing address as SharkServers. So I don't think they handed you over to a new host. Seems like AtlanticServers is a spinoff division of their company?