Permanently Closed Marketplace Sales Thread

[multicolouredhat]

I have sent a message regarding Website Theft, but I have not got any response.
Please revert back as soon as possible.
Thank You

 

[supernaja7]

after experience my advice for you bhw friends stay away from them you will face multiple downtime because the servers are so weak and they can suspend your account without warning you + the support are so rude and unhelpful.
sorry but this is what i have seen there and you are free to choose theme
Thank you

 

[jheyslow]

It's concerning how they haven't responded to anything here yet..

supernaja7, can you share the details of your situation with them??

 

[SharkServers]

It's concerning how they haven't responded to anything here yet..

supernaja7, can you share the details of your situation with them??

Normally we get notifications from BHW when a response is made to this thread, but we haven't had any for a while, so we didn't check.

Hi

i am unfortunately using godaddy for my hosting.

i purchased a couple of new sites that increased the load considerably.

i contacted godaddy and I upgraded to their managed VPS, BUT it was not that managed. The sites did not load and they said I need to instal this instal that.

im NOT technical so told them to get lost!!!

can you advise, is your product totally managed by YOU so I don't have to touch the server side?

can you transfer my files and databases to your hosting?

i would be paying annually. Can you give me your best price?

Thanks

Thank you for your question. Unfortunately we don't offer managed VPS for the prices advertised. Management is available as an optional addon.

They don't seem as active here any more. Are they still in business? Are you guys still happy with their services? Would be nice to get an update

Hi. We're currently right in the middle of some major changes and will announce them shortly. We haven't seen much activity on here lately except for the odd "Placed an order" message, and as we currently don't have any promotions running, we're keeping a bit quiet now. Some big news coming soon, though

 

[ravenpr]

Transaction #: 1V8565542D455483S

Op the transaction ID.

Regards,

 

[ravenpr]

Hi,

Tried to reach out to you guys via email and chat.

Placed an Order yesterday and waiting for an update please!!!


Regards,

 

[Orianbeter]

hey,
Also tried out to reach you via support ticket #123612. No answer in 7 Days. Pls answer. Thx in advance.

 

[SharkServers]

Hi,

Tried to reach out to you guys via email and chat.

Placed an Order yesterday and waiting for an update please!!!


Regards,

Please use the ticket system. We don't answer technical queries via email or the site chat.

hey,
Also tried out to reach you via support ticket #123612. No answer in 7 Days. Pls answer. Thx in advance.

The support team is still trying to determine if we can accommodate your request as it requires changes to the entire VPS node and before making any, we need to see if there's any impact on the service. You should get an update shortly.

 

[supernaja7]

Lol my ticket is opened since 8 days support does not answer and we are obligated to verify the ticket online at the website because you will not get email when it is updated

 

[SharkServers]

We do send an email when a response is made. Sometimes the messages are marked as spam, so they either go into the spambox or are rejected at the recipient's server. Adding our email to your address book might help with receiving the messages. Also, I'm unable to find any ticket that's open for 8 days without response. Tickets are prioritized and if the question is along the lines of "my site doesn't work" and the product is a VPS, of course you'll not get a reply (at least not prioritized reply) as VPS products are unmanaged and we're not response for running your site - if we verify that the VPS responds to SSH, everything else is up to the user of that VPS. That's just an example, but applies to any unmanaged service. As an another example, if your account was suspended, then it's quite straightforward - if we don't respond, we're not able to reactivate the account.

Lol my ticket is opened since 8 days support does not answer and we are obligated to verify the ticket online at the website because you will not get email when it is updated

 

[Invoker]

Ordered. Pending. Thanks!

 

[supernaja7]

sorry but my ticket is still with no answer and my issue is not under your examples.

 

[Capo Dei Capi]

1. Is colocation DMCA ignored?
2. Does colocation mean we are paying for power and internet etc, but we buy the server and HDDs?

 

[hoangnguyen74]

Do you have any promotion codes at this time? Send me a message via inbox!

 

[EmailMaster]

im waiting on some support, skype, email and support ticket please answer asap.

 

[Peter Ngo]

Hey buddy,

I wanna migrate 1 site from to your host, it is a wordpress site. Do you help in migrating as well?

 

[EmailMaster]

Im still waiting for customer service, your kinda killing my sales. Ive skyped, msg u here and emailed support more then twice now

 

[SharkServers]

Hi. Please open a ticket - Skype is sales-only and we do not respond to emails. BHW PMs can be left unread for ages as I can't share my account with my staff (against BHW rules as far as I know) and I'm not doing customer support. The fastest way is a ticket, which normally is answered in minutes, unless you have very specific request.

Im still waiting for customer service, your kinda killing my sales. Ive skyped, msg u here and emailed support more then twice now

 

[jak19]

if I have a wordpress site with a different host will you move it over for me?

 

[SharkServers]

Sure, no problem with that.

if I have a wordpress site with a different host will you move it over for me?