SharkServers
BANNED
- Jun 29, 2014
- 432
- 202
Please reply to my ticket :- 101225
Its been over a week. I had to make another ticket (483956) and still there has been no reply.
They were good earlier.... Nowadays, their service has gone poor. I had made a ticket on 27th July and after a few conversations, the ticket was left unanswered. Infact, it has been over 2 weeks now and no one has yet replied to that ticket. I created another ticket and they still haven't replied to that ticket yet (Ticket ID given just above your reply).
Not only that, my VPS has been having issues for the past 3-4 days... I have been facing a downtime of about 20%... god knows why...
If I remember correctly, your query was about an upgrade and we told you that we don't have the capacity to meet your needs at that time. That counts as "answered" - we were not able to provide an upgrade for your service at the time and we told you so. Also, I'll repeat myself, servers are unmanaged - you need to be able to tune your services properly if the default setup does not work for you.