Servinio - cpanel not loading
- Thread starter Aatrox
- Start date
- Apr 25, 2011
- 19,849
- 28,315
Ah, that sucks dude! How long have the links been down? Hopefully at best they are not responding to tickets because they are busy trying to fix the problem rather than that they have run off.
I know it doesnt help you now but it goes to show why you always need copy of your website offline/away from your provider - even if you just have a plan in place where you take a manual backup to your PC every month or something......
I know it doesnt help you now but it goes to show why you always need copy of your website offline/away from your provider - even if you just have a plan in place where you take a manual backup to your PC every month or something......
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
I need to make backups.
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
I've been them for a long time, but in the last month, only problems. Links are down for a few days for me, can't do anything. Yeah, lesson learned!
T2tkid
Elite Member
- Oct 13, 2010
- 5,019
- 2,479
You need to check your email. Servinio has been sold to another company called edgeserv or something.
If you have not change your DNS, then your sites will be down.
And the new owners customer service is POOR. I have some cash stuck in my servinio, once it is used, i will move!
If you have not change your DNS, then your sites will be down.
And the new owners customer service is POOR. I have some cash stuck in my servinio, once it is used, i will move!
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
Yeah, I know. Migration caused my sites to be down for two days. New shit is not working at all. Working on some backups right with WP. I hope I will be able to make it.
Aty
Elite Member
- Jan 27, 2011
- 7,631
- 5,301
I need to make backups.
Too late. You should always have a backup of your website on your computer.
Don't worry, it's a week for me hahahaha ;w;
I wish they would at least inform us about the downtime...
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
I hope owner got good money for that site otherwise I would hate my business going down like that. Damn, such a shame.
I don't know what to do anymore. Cpanel is down, support is not effective.
Even if I want to migrate to a better service, I could only wait until it is back up to retrieve my important files.
Did not foresee this so it's definitely on my account for not backing up my files regularly.
Even if I want to migrate to a better service, I could only wait until it is back up to retrieve my important files.
Did not foresee this so it's definitely on my account for not backing up my files regularly.
erickishere
Elite Member
- Nov 27, 2012
- 3,185
- 1,176
I left them a week ago after the merge they had, every one of my sites were always down and I'm glad I left them. I'm surprised you guys haven't left yet
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
Just got an email from them:
"Hello. If you're experiencing slowness in support ticket responses, we are deeply sorry. I am out of the country on a wedding/honeymoon and our co-owner who also answers tickets is driving back home to spend time with family due to a sudden death in his immediate family.
We appreciate your continued patience. Expect replies in a few days when I am back in the United States and back from my wedding/honeymoon.
Best,
Tyler M
EdgeServ Founder
"
"Hello. If you're experiencing slowness in support ticket responses, we are deeply sorry. I am out of the country on a wedding/honeymoon and our co-owner who also answers tickets is driving back home to spend time with family due to a sudden death in his immediate family.
We appreciate your continued patience. Expect replies in a few days when I am back in the United States and back from my wedding/honeymoon.
Best,
Tyler M
EdgeServ Founder
Aatrox
Supreme Member
- Feb 27, 2014
- 1,464
- 1,095
I didn't realize the fucking cpanel was down dude. Sites are up, only cpanel is down. I'm just not satisfied and I wanted to move and I wasn't able to create backup.
germanrose
Newbie
- Nov 6, 2015
- 0
- 0
I have the same problem as you. Now 2 website of my customer is down and I can go to Cpnel to get the backup files.
My customer complained me so much. I submit 3 tickets but got nothing from their support. They also automatically change the status of ticket to Close.
They also sent me an email to notify that their support will be have a long turn around time due to their employees was in honey moon ....
What I can do now ???
My customer complained me so much. I submit 3 tickets but got nothing from their support. They also automatically change the status of ticket to Close.
They also sent me an email to notify that their support will be have a long turn around time due to their employees was in honey moon ....
What I can do now ???