Dispute with OneHourIndexing Extropy

[baokydev]

I would like to mention that

1) The account is [email protected], I can login on that so I provided the right email account. [email protected] is my old account with one hour indexing.

You mention:

Clearly we tried to make things right, exchanged 4 or 5 messages on the first day alone.

You only send 2 private message response in the first day. not 4 or 5.
( its on the screenshot I attached).

The proof that you attached is on the date after I post the bad reviews, else nothing happen. No response, no replies, no activation notification.

In your earlier message you mention that all this was resolve in 23th September 2015, but the date there stated 25th September 2015 (the date where I posted the bad reviews after waited 3 days for a refund).

Why I ask for a refund despite your policy said no ? Because you not even providing the service, nothing receive, no response. You don't give a damn, you don't even reply me no refund or whatever, you just ignore.

--
Such a ego bad manner seller who only response when his interests is affected. And all along at this shit list, I been saying just refund me, apologise for your bad service and apologise for wasting the moderator time and case closed. But U insist to keep on arguing.

Your screenshot doesn't even prove your words that you mention here.

 

[Extropy]

I would like to mention that

1) The account is [email protected], I can login on that so I provided the right email account. [email protected] is my old account with one hour indexing.

So, you provided the right email account, yet my screenshots prove otherwise:

https://www.dropbox.com/s/wgbeda1tq4tvu9y/Proof 1.png?dl=0
https://www.dropbox.com/s/ywskqyzg0mvqe6b/Proof 2.png?dl=0

As substantiated by the screenshots above, you made no payment with your "correct" email.

- The first email address you provided was [email protected], which doesn't exist in our database.
- The second email address you provided was [email protected], which is the wrong email address as proven by the screenshot above. As you can see, we received no payment from that account.

The correct email, which we figured out by ourselves, is [email protected], and that's the account you paid with, and your account has been active for days.

The proof that you attached is on the date after I post the bad reviews, else nothing happen. No response, no replies, no activation notification.

Here's another screenshot proving that we replied to your ticket approximately 7 hours and 40 minutes after you opened it on the day you made the payment.

https://www.dropbox.com/s/bk92zbwpxyb4xri/Proof 3.png?dl=0

The screenshot clearly proves that we asked you to provide the correct email you paid with, but we received no further replies from you.

Why I ask for a refund despite your policy said no ? Because you not even providing the service, nothing receive, no response. You don't give a damn, you don't even reply me no refund or whatever, you just ignore.

This screenshot below proves that we asked you to open a ticket requesting a refund but you blatantly refused:

https://www.dropbox.com/s/zv0lgo8qbfhf89h/Refund proof.png?dl=0



@jazzc I suggest you take a closer look at baokydev's contradictory replies. The truth is clear.

 

[baokydev]

So, you provided the right email account, yet my screenshots prove otherwise:

https://www.dropbox.com/s/wgbeda1tq4tvu9y/Proof 1.png?dl=0
https://www.dropbox.com/s/ywskqyzg0mvqe6b/Proof 2.png?dl=0

As substantiated by the screenshots above, you made no payment with your "correct" email.

- The first email address you provided was [email protected], which doesn't exist in our database.
- The second email address you provided was [email protected], which is the wrong email address as proven by the screenshot above. As you can see, we received no payment from that account.

The correct email, which we figured out by ourselves, is [email protected], and that's the account you paid with, and your account has been active for days.


Here's another screenshot proving that we replied to your ticket approximately 7 hours and 40 minutes after you opened it on the day you made the payment.

https://www.dropbox.com/s/bk92zbwpxyb4xri/Proof 3.png?dl=0

The screenshot clearly proves that we asked you to provide the correct email you paid with, but we received no further replies from you.


This screenshot below proves that we asked you to open a ticket requesting a refund but you blatantly refused:

https://www.dropbox.com/s/zv0lgo8qbfhf89h/Refund proof.png?dl=0

@jazzc I suggest you take a closer look at baokydev's contradictory replies. The truth is clear.

Now someone who admit giving false , not verified answer talking about my "contradictory replies". and thats also the reason why our moderator suspend your sales thread because of the attitude you brought to this shit list.

There nothing wrong with my answer, for your info. even if the account that got payment is [email protected] mention by you, I talk to you on "private message", thread, seeking support but was ignored.

Did you reply at any point of time (before 3 days later that I post the bad review) that the account was actually [email protected] and not [email protected]

Despite things was not handle well as they are low priority to you, did you even send a notification to any of my email that was listed until the bad reviews came in.And to date the $8.50 refund still not handle at all. I see that you still not guilty at all.


Quoting the previous post reply by Entropy, mentioning that complaint was received and he neglected to tell me, so what if the account was upgrade. Its his system, he can upgrade anytime and date back and said he upgrade for me.

I only know that [email protected] was upgraded until this shit list was open and until the bad reviews came in which is base on my 100% truth experience using their service.

I need to wait to hear from Charles on this since he was the one that handled the interaction.




But to boil it down to the issue at hand - at the worst - the account was activated after the complaint was received and we neglected to tell him. Then, just like in this thread, he blew it up with tons of posts.


We deal with dozens/hundreds of transactions daily. It's possible we missed a post or a PM as we're human. But I don't think any person can reasonably say all these horrible things from what happened here. And again, that's the worst case scenario we're talking about.


I'm on vacation for the next week and will do my best to post an update when I hear back.

 

[jazzc]

Ok, let's see if we can have this solved. How about this - OP keeps a single account on your service credited with whatever he has paid to you - no refund - and you both consider this water under the bridge. Let me know if you agree.

Regardless of the above:

Extropy, I will re-enable your thread after the SL is over & remove the comments from there but I want your explicit promise that you will be handling customer matters with the proper seriousness it deserves.

 

[baokydev]

Ok, let's see if we can have this solved. How about this - OP keeps a single account on your service credited with whatever he has paid to you - no refund - and you both consider this water under the bridge. Let me know if you agree.

Regardless of the above:

Extropy, I will re-enable your thread after the SL is over & remove the comments from there but I want your explicit promise that you will be handling customer matters with the proper seriousness it deserves.

Hi Mod, Frankly speaking after all this argument, I really doubt in their service and integrity. I would prefer a full refund than to use their service. If you was me and involve in this kind of shit list, would you reveal your backlinks to use indexing service like this who is unhappy.

I hope to end this with a refund in my favor since I never use their service too and will never use it in my bhw journey.

I not someone who need $8.50 to survive, I just spend about close to 1000 usd on bhw provider for the past week, but I just dont wanna waste that $8.50 on them.

Thanks mod!

 

[Extropy]

Ok, let's see if we can have this solved. How about this - OP keeps a single account on your service credited with whatever he has paid to you - no refund - and you both consider this water under the bridge. Let me know if you agree.

Regardless of the above:

Extropy, I will re-enable your thread after the SL is over & remove the comments from there but I want your explicit promise that you will be handling customer matters with the proper seriousness it deserves.

You have my word...and he can keep his account with the active subscription.

I'm grateful for the manner in which you've handled this dispute.

 

[jazzc]

Sales thread is now open/approved again and the comments have been removed, as per my previous post. That concludes the shitlist for Extropy and Seo Power.

Baokydev has a few hours to come with a great story of why he made another account after being banned from the forum before I perm ban him and delete this thread.

 

[baokydev]

Sales thread is now open/approved again and the comments have been removed, as per my previous post. That concludes the shitlist for Extropy and Seo Power.

Baokydev has a few hours to come with a great story of why he made another account after being banned from the forum before I perm ban him and delete this thread.

Hi Jazzc,

this is weird. how come its my fault now?

You mean my old account in bhw which was created in like year 2008, that time I was ban by some mod for "JV Fraud" because of I told the other guy that I want to get prepaid card to open a lot of "Amazon E3 Servers" to harvest Bit Coins.

BigBuddy offered to re-open my account at that time ( I was BigBuddy Client ) and got talk to him about the incident, but I reject his offer to look into and unban me.

After that incident, for a while I din't came back to blackhatworld. You notice the account was 100% iTrader Rating and this too. I had no fraud or scam anyone in this forum.

It was just that other party who can't accept the idea of using prepaid card to buy and setup amazon server that got me ban, which I did not fraud or cheat anyone any cents. I thought this is black hat forum at that time so I think of using black hat methods to make money wasn't wrong.

Take note, its black hat against amazon and not against the JV guy. I just explain my idea and I got ban shortly after.

If you can unban my old account or merge this account and that too. I would be grateful as both account got really good iTrader.

----

My email conversation with BigBuddy on 02/11/2014

Hi BigBuddy,




my account was ban for fraud by some unknown moderator although I use BHW since 2008, even if I want to buy your seo service, I doubt i can do so. My username is baokyrox and the reason why he ban me for fraud is because I open a JV and got 1 guy pm me, I tell him my technique need black hat and VCC and I was ban for that.




I doubt I can continue use or purchase your service since I am banned.




Regards,
baokyrox

Hi Baoky,




I know you well as my long term client.




I have no idea about what you briefed about your ban.




Link me any thread which this incident occur and let me see what can i do in this case.




Further, Iam not selling this service in bhw, but only through my website for my exisiting clients.




Irrespective of buying my services as my long term client i will try to help you.




Regards,
BB.

Sorry BigBuddy, have to bring your name out to trace back the case for baokyrox.




Thanks.

 

[jazzc]

this is weird. how come its my fault now?

The making of a new account is obviously your fault. The point of being banned is that you personally are not allowed on the site any more. Being banned does not mean "hey, make a new account in a little while".

If you believe you should be allowed to come back to the site, you need to contact an administrator or the owner (see the support link at the bottom of the site). Moderators don't just unban people and it's clear from BB's message that he didn't offer to unban you. The only thing he could do to help you was to notify an administrator. So you're just jumping to conclusions.

 

[BigBuddy]

@baoky, here the screenshot of our continued conversation. The part conversation which posted by you, looks like I offered you unban , which is not true.

Further it was our last conversation and I never know that you created another account. Normal cases, we mods never interfere in other mods decisions and if any issues, it will be notified to admins.

Regarding your old account, use the support link and justify why your old account should be unbanned and admins will take care, if it is genuine.

Saying that, Iam banning your present account Perm in the grounds of Multiple accounts.