Permanently Closed Marketplace Sales Thread

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how long does it take to respond to support tickets? plugin is not working on one of my sites
 
how long does it take to respond to support tickets? plugin is not working on one of my sites

We try to reply on each ticket as soon as possible and usual response time is under 12 hours.
Sometimes it takes more.
 
just a reminder that deki33 is NOT part of the support team if you have any problems with the script, instead of helping me he just sends a message saying use the support ticket system.

i had informed deki33 that there was a problem with the followup ticketing system that returns a 403 error and he just responds

"sorry im just a sales guy"

this has been the WORST type of service i expected so far
 
Thanks for feedback.

Our ticket system is working and all support is done via support desk.
 
Hello I did a search on the thread and didn't see this addressed so I have a quick question:

What will the referrer look like on the other website's end that I redirect visitors to?

Example: Someone visits "mysite.com/product1.html" . I redirect them to "abc123.com"

Does the log on their end show that the visitor came from "mysite.com/product1.html" or no?

Also...Is there an option to set a specific redirect URL per category? Would make it a lot easier for websites with 1000's of pages. I really don't want to change each post in that scenario!

Thanks for the help. Looks like a great plugin.

P.S. Please send the discount code.
 
Last edited:
Hello I did a search on the thread and didn't see this addressed so I have a quick question:

What will the referrer look like on the other website's end that I redirect visitors to?

Example: Someone visits "mysite.com/product1.html" . I redirect them to "abc123.com"

Does the log on their end show that the visitor came from "mysite.com/product1.html" or no?

Also...Is there an option to set a specific redirect URL per category? Would make it a lot easier for websites with 1000's of pages. I really don't want to change each post in that scenario!

Thanks for the help. Looks like a great plugin.

P.S. Please send the discount code.

I need to test referrer, give me few minutes please.
Anyway, you can alway mask referrer with one more redirect.

About redirect based on category - there isn't option for it, but we can build it. Nobody asked for that before.
 
I need to test referrer, give me few minutes please.
Anyway, you can alway mask referrer with one more redirect.

About redirect based on category - there isn't option for it, but we can build it. Nobody asked for that before.

Did you get a chance to test that yet? Thanks.
 
Did you get a chance to test that yet? Thanks.

Ops, I forgot to post results.
Test shows that referrer is present in redirect.

So, redirect destination will see URL of your blog.
You can do two things:

1) in your blog place regular link to that page, so if they check your site they will see regular link pointing to them
2) use redirect like tinyurl that will hide your referrer
 
Ops, I forgot to post results.
Test shows that referrer is present in redirect.

So, redirect destination will see URL of your blog.
You can do two things:

1) in your blog place regular link to that page, so if they check your site they will see regular link pointing to them
2) use redirect like tinyurl that will hide your referrer

Ok Sounds great! Please send me the discount code.

And if you can have your programmer work on redirect for all posts in a category, that would be awesome! That will work much better for large authority type sites.

Will be ordering soon. Thanks!
 
I like this part:

Do you have a refund policy?

Yes we do! We are so confident that you will absolutely love Zero Bounce that we are offering a full 30-Day money back guarantee. We take all the risk so you don't have to.

and then:
"We do offer a 30 day money back guarantee only if there are technical issues in the plugin that can't be resolved"
 
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