You could say the same for McDonalds... Or a number of other companies that overcharge on false pretenses... Frankly most more common companies quality differs from as it appears... I find more immorality in agencies that say they do seo for 2k and get no backlinks....
I hate it when I see companies like that getting more business than me. I lost a client for a charity web design project I did a while back to a freelancer who supposedly had "more credentials" than me, and by more credentials, she had a college degree in design. My former charity client had this trashy college student judge the charity website I made for her so that she could display her portfolio and the college student said, "Oh no, honey! That website needs a lot of work done, it just won't do! Look, I've designed websites for many of my clients in the past, maybe I can set you up with something much better than... that". The college student freelancer charged my former charity client around $250 for so that she could spend 1 hour setting up a tacky $40 Wordpress template.
Work from me:
Everything was free.
Set up her domain name.
Set up a personalised website.
Photoshopped over 40 images to display on her website.
Search engine optimised her website to appear in local results.
Spent over 3 months collaborating on the website with the charity client.
Work from the college student:
Cost $250 to initially set up
Set up a $40 Wordpress template in an hour.
Reused the content I created for the charity client (text and photos).
The only reason I was so livid about the situation was because she told me it wasn't the quality of work she had a problem with (she even told me she loved the old website), it was the fact that the college student had a degree in design and she felt she could get an even better website from her (did I mention I did all the work for free?). Not only that, the charity client was also working with the college student and me simultaneously so that she could get the free content from me and the website from the college student.
But this all happened a long time ago, so it doesn't matter since I have a registered business now with contracts for large projects to prevent this sort of thing from happening again. Anyway, when I think of people overcharging and not delivering any real work, I think of this story each time.