Dear valued customers,
First, please apologize should it appears that we are not on top of what is going on
at the moment with our sales thread.
There have been numerous issues where few sites were de-indexed whilst many are not
due to the recent Google PBN update.
We have identified the root of problems causing those were de-indexed,
and we can assure you that our current support line is taking every cause very seriously
and attend every issue directly with respective customer where problem occured.
Those issues are solved and precautionary actions have been taken for current ongoing
orders/projects to avoid re-occurance.
We can always appreciate those which are fine (a.k.a not affected by any changes
Big G made so far) are rather less heard than the opposite side.
We are still open to receive new orders and our Production team is rolling as planned/schedulled.
Our support team is on top of every issue addressed, and channel this through an individual
line (email & PM), merely due to some do have an objection of their PBN info being shared
in open to public and We appreciate their discretion.
We continue our product improvements to cope with dynamic changes on how Big G behaves
and deliver the expected result and achievement for our customers through our PBN.
We appreciate those which were affected (de-indexed) due to recent Google PBN update
are looking into a refund. But we have to decline this.
Our FAQ page (
http://byopbn.com/faq/) has clearly defined the situation as a baseline
of understanding on what terms and condition our PBN offered.
We need to clarify that we never guarantee our PBN will be immune to Google de-indexing
at any possible moment, and nevertheless this is a Black Hat service and we are all
fully aware that every activity in this side of the world of SEO do inherit a risk,
for one way or another.
We all have all it takes in terms of data and tools to combat the situation and will be
the first to know the problem as well as solution to ensure, once again, we are ahead of
Google's algorithms.
This thread will continue to be manned as intended.
best regards
Tom Riddle