Permanently Closed Marketplace Sales Thread

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i suggest you guys hurry backup and move to other web hosting. i waited for 2weeks for him proclaimed moving to powerful server. Before moving, page load= 6sec/mb 95%uptime 100uv/daily. After moving, page load= 10sec/mb + endless downtime 20uv/daily . I shifted to another offshore same pricing shared web hosting, page load= 1sec/mb no downtime yet. good luck guys, hopeful your readers will come back. :)
The sad part is, i cant even download backup! Speed ranges from 0 - 30kb/s and i have like 4.4GB to download
 
hey OP please reply to my ticket or I would have to open a SL against you. It's been two days now, and it's very irritating now.
 
had an annoying experience!!

i regret buying this service, customer care is terrible so is their service!
 
If anyone needs to make a formal complaint, you can do so here.

No point trashing this thread as nothing is accomplished by it.
 
I really hope something major happened that is causing this...

They used to respond almost instantly and now not a single response for over 1 week.

papa_jj logged in last at yesterday at 5am. Whats going on man? The support used to be really good.
 
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Hello,

sorry for all the downtime and issues you guys are facing right now, just want to update you that the number of clients on shared web server is increased which is creating too much downtime and slow site performance, we have setup 3 more servers now and we are dividing all the clients on these servers, I know there are lots of Open Tickets and too many clients are complaining here on BHW but really we are not able to answer your tickets because we want to reduce this downtime as soon as possible. However more then 80% of the work is done and I hope in next 12 to 18 hours most of the client will feel the difference.
I can't say that you can contact me on email or send me inbox because we are bussy doing the upgrade to the server and reduce the errors and issues.

Sorry for the Inconvenience
 
Hope everything gets back to normal soon.

You guys do provide great service.
 
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I am a new customer. I have recently bought 2 hosting packages and I still have hope that all the issues are resolved even tough it seems that a lot of time has passed since the server migration.

Some people will loose a lot of money and fortunally for me I don't have a site build just yet, just wp installed. But I won't put anything untill speed is good. I really hope you guys can wash this incident but you prbabbly should have posted something like a week or 2 or 1 month instead just giving 24 hours every 3 days for things to be resolved
 
@papa_ji

Please warn us next time before you do anything that causes downtimes for us and not after some days when the thread is already shitstormed!
 
I can't buy, because it shows the order buttons as grey. Could you fix this bug with shared hosting?
 
My website is having trouble once again . Database errors, slow speed, etc.
 
Recently i hosted with Bulletproof. I love it because of it reliable and great services. Also Frank,Miles and Denies are some the best support i've ever seen.
 
My website is having trouble once again . Database errors, slow speed, etc.

Works as it should at the moment. Let.s hope it stays so .

Nevermind, seems like it is having trouble again .
 
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Why are you people using free Softaculous License. Can't you afford $24/year? I have to do all the uploads manually now. No one responds when contacted, can someone please let me know when you will upgrade the License?

Pls ASAP.

Thanks.
 
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