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Site updates - March 2014

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Thanks for letting us know. Not seen any issues yet from over here.
 
Thanks sameer5762 this usually happens when you log out on another page of your browser and then try and post a thread. Can you try clearing your cache and you should then be able to post anywhere.

Im facing this issue while im posting

Have a check

http://imgur.com/GJgP5jC
 
Hi elsalvador everyone's a member we're all one big band of brothers here.

Re the password reset - your account is set up with a hotmail account - as you own your own hosting company I'd recommend using one of your own email account hosted on a domain and server set up you use, then you have more control over it. Most mails are server within 10 mins.
Thanks
DD



Hi there, just to want to let you know it took me hours to reset my password. I've been a member since 2007 but this is probably my 11th post on the site. I'm just a reader, not a writer :-)

It's quite annoying to reset your password, especially since e-mails with resets are delayed for hours. I do have my own hosting company so NO, they didn't end up in my spam box...

(And I feel honoured I'm still ranked n00b after 7 years!)
 
I'm not sure if it's to do with an update but I created a thread about it and sgudav closed the thread, referring me to this one.

I've forgotten my password and when I do the forgot my password, it emails me a confirmation link to reset my password but then does not send me my new password like it says it would.

Please can someone reset my password for me and email it to me?

My account is "the-dream". I only made this one to try and get access to my old one again!

How does someone post as a guest?? Strange days these times we live in.

Password reset worked fine for me, FYI.
 
Great :),
Thanks for update the site.
currently everything working perfectly, will update you if i see anything...

Thankyou
 
DD,

Not sure if it is a site issue or mine, but I can't seem to login with my password. I have tried with couple of computers same issue. Even if I enter correct username and password, it says:

Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again.

I have waited multiple times & even tried to reset password, and when the new password was sent to my email, and trying after 15 minutes with new password, it returns the same issue.

I am now logged in from my VPS, and its working right from here. Not sure if its just me.
 
Hi!
I've created this account just for posting here.
Yesterday bhw inform me that i must reset my 90 days old password so i've made it and everything was ok(i can reset and change my password).
3 hours later, bhw inform me i must wait 15minutes to try to login because i've tried all my attempts.
So i click on reset my password, then bhw said to me that i lust have a new mail in my old hotmail account but i have nothing.
Even if i try to connect with my correct password, i always have the 15minutes wrond login message.

My username is : forethan

Please help me to recover my jrvip account.
Thanks!
 
Hi!
I've created this account just for posting here.
Yesterday bhw inform me that i must reset my 90 days old password so i've made it and everything was ok(i can reset and change my password).
3 hours later, bhw inform me i must wait 15minutes to try to login because i've tried all my attempts.
So i click on reset my password, then bhw said to me that i lust have a new mail in my old hotmail account but i have nothing.
Even if i try to connect with my correct password, i always have the 15minutes wrond login message.

My username is : forethan

Please help me to recover my jrvip account.
Thanks!

So its not only me. Have the same issue.

But I am able to login from my VPS, not from my pc, mac, ipad.
 
How does someone post as a guest?? Strange days these times we live in.

Password reset worked fine for me, FYI.

Was a member that posted on a temp account and then we banned it.

@passwordissue and RankSnatcher, use the support contact form and I'll get your accounts back ASAP.
 
So its not only me. Have the same issue.

But I am able to login from my VPS, not from my pc, mac, ipad.

Same problem here, keeps giving me the 15 mins wait form my home ip but everything is fine if I log in form another (as I am doing now). I guess the temporary ban is not resetting?
 
Same problem here:(

I can not login to my account "HaiiroNeko"

I also get the error: "Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!"

Other problem is that I have no access to the e-mail address I used to sign up at BHW. Am I f**ked now?:(
 
Sad bump:(

Is there any known time-frame when the password error will be fixed? I talked to a friend of mine and he got the same problem. The password is not getting accepted, but it is 100% the right one.

I cant reset the password, because I no longer have access to the attached e-mail account. I can however verify my identity with my PayPal e-mail that I used to buy a lot of services on BHW...if that helps.

I can also provide a copy of my ID if it is absolutely necessary or answer any question regarding my account.

I also opened a support ticket.
 
I'm also getting the 15 minutes error too. Changed my password, not I can't log in. I tried to connect from my VPN, and here I am, it's working.. I guess it's an IP issue.
 
Thanks to Mr Curtis, I am back too after more than 10 hours of being locked out :( of this lovely home. :)

Dear Mods, please delete my duplicate BHW account srbduplicateacc, as I had created it to be able to connect with BHW support as all other measures had failed me when I wasn't able to log in. That duplicate account is not needed, and it has solved the purpose of creating it. Sorry for going against BHW rules, but I hope that you'd kindly understand the necessity for creating it.

Thanks once again, especially to Mr Curtis and his whole support team!

Warm Regards,

~srb888
 
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