Permanently Closed Marketplace Sales Thread

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I ordered a vps and cannot connect to it. I have also submited a ticket with id #199371
 
I ordered a vps and cannot connect to it. I have also submited a ticket with id #199371

VPS are deliver on windows boot CD. Sysadmin isntall windows for you and seems all fine now.

I submitted a ticket, can you look into it?
It's urgent.

Ticket ID: 488394
Ticket in progress i think you gave to disable IE SEC, and admin will answer you, just saw you reply with admin password.
By default Windows 2008 R2 don't allow download or such for administrator user.
 
I used plan core 2 server Netherland, i connect vps with remote desktop connection very slow, please help me. Transaction ID: 4KL59947RN0577641
 
got the Netherlands budget server for testing. Submitted a ticket for the windows and RDP initial setup.

Ticket ID: 810243 / 122852

Thanks
 
got the Netherlands budget server for testing. Submitted a ticket for the windows and RDP initial setup.

Ticket ID: 810243 / 122852
thanks
checked and was answered

I used plan core 2 server Netherland, i connect vps with remote desktop connection very slow, please help me. Transaction ID: 4KL59947RN0577641

i think instead of slow it was not working right ? ip look like private ip (192.162.x.x) and seems a bit confusing. I can't check on transaction id, can you pm me you email used for register.
 
You guys gotta fix your issues on the website when someone is trying to order. First time, the order page wouldn't even load. Now, your API to Paypal is broken and it's just sitting there spinning. That's not a good impression to give to a new customer trying to sign up.
 
checked and was answered
i think instead of slow it was not working right ? ip look like private ip (192.162.x.x) and seems a bit confusing. I can't check on transaction id, can you pm me you email used for register.
hi apignard, post above is Transaction id from Paypal. my user gmail is tuantang.lf, please check vps for me. Order Number: 4094377363. Transaction: 3M413574HS142362M
 
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You guys gotta fix your issues on the website when someone is trying to order. First time, the order page wouldn't even load. Now, your API to Paypal is broken and it's just sitting there spinning. That's not a good impression to give to a new customer trying to sign up.

We just remove the Wordpress WHMCS integration plugin that's give some random issue on the website.
From what you describe it's seems one of them, or could be the update from dev to production website i'm not sure.
Sorry for that's. The link to paypal is now working too.

Why I cannot view files downloaded on the desktop? I have no that right?
You can you have full Administrator right ? Maybe you means why IE don't download ?
You need disable IE SEC for administrator
 
ordered 24 hours ago, still nothing, sent you a pm with transaction id and paypal transaction id. Could you please check my order status?
Thanks
 
Just purchased the first VPS - 3 month, please confirm the order
PP: 1GA715******47430X
 
Hi OP,

I purchased VPS from you few month ago. (1000mbps link) I was getting on average 200mbps up/down speeds. After some time speed went down to 70mbps for both up/down. Contacted customer support and got answer that speeds are normal. Double checked my Las Vegas plan and it was changed from 1000mbps to 100mbps.

Why there were changes? I was not informed, nor I purchased 100mbps link.
 
ordered 24 hours ago, still nothing, sent you a pm with transaction id and paypal transaction id. Could you please check my order status?
Thanks

Seems you paid and register with your hotmail paypal email that's you haven't the password and so you don't have access to your email, service was deliver 3 days ago. We answer all your email, thanks for open a ticket and also explain us why you don't have access to your paypal email since seems quite strange to use an email you don't have access?! (you can change your email in paypal too...)

Just purchased the first VPS - 3 month, please confirm the order
PP: 1GA715******47430X

Will need the email or bill number for check

Hi OP,

I purchased VPS from you few month ago. (1000mbps link) I was getting on average 200mbps up/down speeds. After some time speed went down to 70mbps for both up/down. Contacted customer support and got answer that speeds are normal. Double checked my Las Vegas plan and it was changed from 1000mbps to 100mbps.

Why there were changes? I was not informed, nor I purchased 100mbps link.

That's totally false, Budget plan was always 100 Mbps link and that's the ONLY plan with 100Mbps link.
This sales thread was NEVER edited and you can google our plan and you will ALWAYS see it's advertise at 100Mbps ! Period.
Some sever don't got shaping and some still haven't shaping due some issue on apply this. That's why you got more Mbps you don't paid for.
The product you bought NEVER change for what you was bill else i refund you fully since you subscribe.

For few $ you can upgrade to 100W with 200mbps link or 1000mbps in other location.
 
I could swear to God it was 1Gbps link for my plan. :D Nevermind, please accept my apologize if I'm wrong. Will check out your other plans, as they still look good price/performance wise
 
I could swear to God it was 1Gbps link for my plan. :D Nevermind, please accept my apologize if I'm wrong. Will check out your other plans, as they still look good price/performance wise

No problem :) and thanks for your feedback.
If you want top performance go for SSD/SAS, i can do -25% currently promo for customers on theses plans.

We have also update our website, it's more clear for see all offer and avaible plans too

PS : all SATA are unable in LAS Vegas, upgrade in most server can still be possible too, just don't want put more customers on them and waiting new server for new order.
 
I'm only getting around 30 mbps of the 100 on the phoenix server. Also how much does it cost more the upgrade to the 1,000 mbps?

http://www.speedtest.net/my-result/3366796745
 
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ST. GEORGE, UT have very slow backbone try with Softlayer (Sanjose,houston, dallas, washington dc)

speedtest.net is also affect by avaible disk i/o.

I'm still only getting around 60, with gas ser off
 
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