frances2art
Newbie
- Jan 17, 2014
- 14
- 2
WTF? Impossible 1$ for 1month hosting? Wow I have to order it now.
Hosting is down, all my sites is down, support does not answer, wtf??
This is not a support thread but let me update you, our main site is under upgrade, we 're upgrading the server to handle the traffic in a better way.
Also, one of the nodes is having issues which is already being worked upon.
my sites have been down since the 4th due to that cloud1006 issue. its now the 7th and i dont know if you will be able to retrieve my webpage content. your support team could do a better job at customer service. dealing with them trying to get an idea what to expect has been extremely frustrating.
my point is that your support couldn't even confirm if they are attempting to recover my data. i wish they are as responsive as you are. each time i try to contact them on live chat its like pulling teeth to get a reply. answering chat saying hi and leaving me waiting for 30 mins at a time without even advising me whats going on. my last two attempts at trying to contact support couldnt confirm if they are attempting to recover my data. the outage report on your page was removed so im left puzzled. yet you answered this thread within minutes and confirmed what i needed to know. see the difference?Unfortunately that's the only node which has gone down out of 100s of Node which we are currently running. Since the server is huge and the data is massive, we have been trying our best to restore the data as quick as possible.
my point is that your support couldn't even confirm if they are attempting to recover my data. i wish they are as responsive as you are. each time i try to contact them on live chat its like pulling teeth to get a reply. answering chat saying hi and leaving me waiting for 30 mins at a time without even advising me whats going on. my last two attempts at trying to contact support couldnt confirm if they are attempting to recover my data. the outage report on your page was removed so im left puzzled. yet you answered this thread within minutes and confirmed what i needed to know. see the difference?
How long exactly the does approval process for orders made with 2checkout last? It said it'll take a few hours, but I made my order like 16 hours ago and it's still pending... I needed something to host a new site right away, and freaking 2co requires approval.
im going to take your silence as you saying you cant do anything for me. :|