Urgent Suggestion Required regarding Godaddy Spam Complaint about my site
that is what i received today.
The Domain Name Abuse Department has responded to your inquiry, details of which are described below:
[TABLE="width: 100%"]
[TR]
[TH="align: left"]Discussion Notes[/TH]
[/TR]
[TR]
[TD="bgcolor: #99cc99"]Support Staff Response[/TD]
[/TR]
[TR]
[TD]Dear Sir or Madam,
URGENT! This message has been sent to you regarding an unresolved spam complaint against your domain name. Immediate action is required.
Here is a brief outline of this situation:
- GoDaddy has received spam complaints regarding (MY SITE). Warnings were sent to you via email and you responded.
- We then supplied a sample email address from one of the complainants to you so that you could prove that this individual actually consented or "opted-in" to receive your mailings.
To date we have not received a response from you regarding this request.
Because you have not provided this proof you are in violation of your registration agreement and GoDaddy's Anti-Spam policy.
Your options are as follows:
----- Option #1: Discontinue unauthorized mailing practices.
If you wish to remain a GoDaddy customer you must reply to this message with the following:
1. A statement that you will no longer send email advertisements or promotional mailings to any individual that you cannot confirm has previously requested this information from you or your company.
2. Authorization for GoDaddy to charge the credit card on file for your account a $75 non-refundable abuse fee (you may want to log into your GoDaddy account and confirm that the card on file is valid and has not expired).
GoDaddy will then continue to monitor this situation. If after you commit to ceasing this activity it is determined that this problem persists, your domain name may be immediately redirected and your service suspended. We realize additional complaints resulting from the mailing that generated the complaints we have already received may come in. We will of course consider this, and contact you before taking action.
------ Option #2: Transfer your domain name to another registrar.
If option #1 is not agreeable to you, or you are unable to abide by these spam policies, you will need to transfer your domain name to another registrar. To do this you will need to reply to this message with the following information:
1. A statement that you will initiate the transfer of your domain name to a new registrar within the next 48 hours.
2. Authorization for GoDaddy to charge the credit card on file for your account a $50 administration fee.
GoDaddy requires you to pay a this fee so that can close the spam review regarding your domain name, and clean up the unresolved spam complaints we have received.
****** PLEASE NOTE ******
A response from you regarding this situation is required.
We require that you make a decision choosing one of the two options outlined above within the next 48 hours. If we receive a reply that does not indicate a clear choice or we do not receive a response within the next 48 hours, your domain name will be redirected and your service will be suspended.
Regards,
Domain Name Abuse
GoDaddy[/TD]
[/TR]
[/TABLE]
that is what i received today.
The Domain Name Abuse Department has responded to your inquiry, details of which are described below:
[TABLE="width: 100%"]
[TR]
[TH="align: left"]Discussion Notes[/TH]
[/TR]
[TR]
[TD="bgcolor: #99cc99"]Support Staff Response[/TD]
[/TR]
[TR]
[TD]Dear Sir or Madam,
URGENT! This message has been sent to you regarding an unresolved spam complaint against your domain name. Immediate action is required.
Here is a brief outline of this situation:
- GoDaddy has received spam complaints regarding (MY SITE). Warnings were sent to you via email and you responded.
- We then supplied a sample email address from one of the complainants to you so that you could prove that this individual actually consented or "opted-in" to receive your mailings.
To date we have not received a response from you regarding this request.
Because you have not provided this proof you are in violation of your registration agreement and GoDaddy's Anti-Spam policy.
Your options are as follows:
----- Option #1: Discontinue unauthorized mailing practices.
If you wish to remain a GoDaddy customer you must reply to this message with the following:
1. A statement that you will no longer send email advertisements or promotional mailings to any individual that you cannot confirm has previously requested this information from you or your company.
2. Authorization for GoDaddy to charge the credit card on file for your account a $75 non-refundable abuse fee (you may want to log into your GoDaddy account and confirm that the card on file is valid and has not expired).
GoDaddy will then continue to monitor this situation. If after you commit to ceasing this activity it is determined that this problem persists, your domain name may be immediately redirected and your service suspended. We realize additional complaints resulting from the mailing that generated the complaints we have already received may come in. We will of course consider this, and contact you before taking action.
------ Option #2: Transfer your domain name to another registrar.
If option #1 is not agreeable to you, or you are unable to abide by these spam policies, you will need to transfer your domain name to another registrar. To do this you will need to reply to this message with the following information:
1. A statement that you will initiate the transfer of your domain name to a new registrar within the next 48 hours.
2. Authorization for GoDaddy to charge the credit card on file for your account a $50 administration fee.
GoDaddy requires you to pay a this fee so that can close the spam review regarding your domain name, and clean up the unresolved spam complaints we have received.
****** PLEASE NOTE ******
A response from you regarding this situation is required.
We require that you make a decision choosing one of the two options outlined above within the next 48 hours. If we receive a reply that does not indicate a clear choice or we do not receive a response within the next 48 hours, your domain name will be redirected and your service will be suspended.
Regards,
Domain Name Abuse
GoDaddy[/TD]
[/TR]
[/TABLE]
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