BrianKade001
BANNED
- Aug 25, 2011
- 359
- 391
Hello All,
It's been a while since I last commented on the thread. I know there are half a dozen of members who were not happy with my service, but now that number come down after I resolved some issues. I won't say I didn't commit any mistake or that these issues are trivial. After contemplating for over a week now, I have come on a conclusion that I faltered primarily because I took large amount of orders at once ( which is a common problem of most service providers) and fucked up in case of delivery. Some clients ordered over 100 articles at once and there were others who ordered just one article. I, as the team leader and also the face of this service own up the responsibility and accept my failure to handle the flow of orders. At
Having said that, I don't intend to close this service or run away from my responsibilities. I am determined like never before to come out of this shit and win back the respect of forum members. It's no more about money; it's customer satisfaction, which has been missing since quite sometime now.
"Aah... Here's one more promise from this guy. Obviously, he will not keep it up." I know that's exactly what hit your mind now. But, if I had to not stick with the promise, then I'd not comment here. I am already on the verge of closing all the issues, so closing this thread and going back to my offline business is the easiest thing to do, but I intend to get up, rise strongly because many people face worse fuck ups then I am facing at the moment.
To everyone who have had issues with me, here's my small note to you.
I am extremely sorry. I know I have fucked up your orders badly and I can't truly compensate the loss of your time and energy, but I will try my best to ensure that you get at least 10 x 500 words compensation articles ( applicable to those who didn't receive compensation articles ) and the best pricing per article on the forum when I am back in the game. Thanks for your patience.
So, what can we expect now?
Thanks to the recommendation by one of the best members on the forum T2Kid, I have decided to include my writers to work on the compensation work. Earlier, I was reluctant to do so. All I need is 48 hrs to resolve everything. I mean to say that by the end of 48 hrs, I will have resolved all the issues. Additionally, during these 48 hrs, if you've any query or issue, Please contact me on my email address -- [email protected] because I don't login here often. I have not been doing well for sometime now. ( I don't intend to present it as an excuse. )
I am hopeful that everything resolves soon and everyone leaves this thread with a smiling face, although I know deep they would be disgruntled, but I will try my best to improve the experience.
Thanks everyone.
It's been a while since I last commented on the thread. I know there are half a dozen of members who were not happy with my service, but now that number come down after I resolved some issues. I won't say I didn't commit any mistake or that these issues are trivial. After contemplating for over a week now, I have come on a conclusion that I faltered primarily because I took large amount of orders at once ( which is a common problem of most service providers) and fucked up in case of delivery. Some clients ordered over 100 articles at once and there were others who ordered just one article. I, as the team leader and also the face of this service own up the responsibility and accept my failure to handle the flow of orders. At
Having said that, I don't intend to close this service or run away from my responsibilities. I am determined like never before to come out of this shit and win back the respect of forum members. It's no more about money; it's customer satisfaction, which has been missing since quite sometime now.
"Aah... Here's one more promise from this guy. Obviously, he will not keep it up." I know that's exactly what hit your mind now. But, if I had to not stick with the promise, then I'd not comment here. I am already on the verge of closing all the issues, so closing this thread and going back to my offline business is the easiest thing to do, but I intend to get up, rise strongly because many people face worse fuck ups then I am facing at the moment.
To everyone who have had issues with me, here's my small note to you.
I am extremely sorry. I know I have fucked up your orders badly and I can't truly compensate the loss of your time and energy, but I will try my best to ensure that you get at least 10 x 500 words compensation articles ( applicable to those who didn't receive compensation articles ) and the best pricing per article on the forum when I am back in the game. Thanks for your patience.
So, what can we expect now?
Thanks to the recommendation by one of the best members on the forum T2Kid, I have decided to include my writers to work on the compensation work. Earlier, I was reluctant to do so. All I need is 48 hrs to resolve everything. I mean to say that by the end of 48 hrs, I will have resolved all the issues. Additionally, during these 48 hrs, if you've any query or issue, Please contact me on my email address -- [email protected] because I don't login here often. I have not been doing well for sometime now. ( I don't intend to present it as an excuse. )
I am hopeful that everything resolves soon and everyone leaves this thread with a smiling face, although I know deep they would be disgruntled, but I will try my best to improve the experience.
Thanks everyone.
