Hostgator & Pretty Link - Site stuffed up HELP

[mohnikinsiz]

Anyone had issues with the Pretty Link plugin after Hostgator moved servers?

I cant access my site without getting the error message that I have posted below so I have to disable the plugin from within the cpanel in order to get my site live again.

Here's the error message I get:

Warning: require_once(/home/******/public_html/mysite.se/z*****/plugins/home4/******/public_html/mysite.se/z******/plugins/pretty-link/classes/models/PrliOptions.php) [function.require-once]: failed to open stream: No such file or directory in /home4/******/public_html/mysite.se/z******/plugins/pretty-link/prli-config.php on line 19

Anyone know whats going on?

I've tried re installing the plugin but I get the same error message every time I try and activate it.

The worst thing is that I have heaps of links setup with pretty link so I have tons of broken links shattered over my site and emails :/ I'm looking at days worth of work if I cant resolve this.

 

[Moosey]

What's on line 19 on prli-config.php? Perhaps the code can be fixed, and it will function properly.

 

[QuantumBlue Bulgaria]

Try to contact HostGator through live chat or phone so you can be assisted immediately.

 

[mohnikinsiz]

What's on line 19 on prli-config.php? Perhaps the code can be fixed, and it will function properly.

Here's what's on line 19 on prli-config.php:

require_once(PRLI_MODELS_PATH.'/PrliOptions.php');

Does this tell us anything about what the problem might be?

I tried renaming it to prli-options.php as that's what the file is called in my directory, but still nothing.

 

[mohnikinsiz]

Does anyone know how to resolve the above issue?

 

[drogon]

Have you tried to uninstall and reinstall the plugin?
Also does it work with a different theme and therefore theme issue?
If both above fail then contact Hostgator support.

I have hostgator and been moved servers and also use Pretty Links and have no such problems.