Payoneer Official Thread

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Nissim-Payoneer said:
60-90 days prior to your card's expiration date you will have an option on your Payoneer online account to order a new card. At that time you will also be able to update your shipping address for the new card.
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is required to order new card if i don't will not renew automatically ? is there any fee to order new card?will be usable with same pin?i will have to update my sponsors on my online account or everything will be the same?i will have same number on card?
 
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It's not required, however if you don't order it than no new card will be sent. When you order the card it will not have any effect on your existing card, which will remain active. Once you receive the new card and activate it, all account balances and payment methods will be automatically transferred to the new card.

The entire process is automated so you do not need to switch over any payment methods or make any changes. The new card will have a new number.
 
Hi Nissim

I don't know if anyone asked before, I just wanted to know if I can connect my Skrill account with my Payoneer card. Also, if that is possible, how long does it take to finish this.
 
OH, great, cause I already have US payment, using it for Amazon payments
 
Hello Nissim,
Sent you an email about active account problem.
I am looking forward to have your response.


Thanks!
 
Hi there

I'm under 18, and live in the UK. I understand that I can't get a Payoneer mastercard via the partner programme because of this, but I can get a card via a travel partner? Could you give me some guidance as to how I could do this, and whether I would be able to deposit from CleanFiles (a partner) onto the card.
 
I have a question. Let's say I want to withdraw $150 then what will be the charges deducted by payoneer??
 
AgentClank said:
Hi there

I'm under 18, and live in the UK. I understand that I can't get a Payoneer mastercard via the partner programme because of this, but I can get a card via a travel partner? Could you give me some guidance as to how I could do this, and whether I would be able to deposit from CleanFiles (a partner) onto the card.
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Unfortunately we are unable to issue card to applicants under the age of 18. We do work with travel programs in which parents can send their children abroad with a Payoneer card, however the card is valid for use only with those programs.

umerjutt00 said:
I have a question. Let's say I want to withdraw $150 then what will be the charges deducted by payoneer??
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This would depend on which Payoneer service you are using. If you are applying, you can view a full list of pricing and fees on the application page.
 
I already have a card. I am asking about withdrawing funds from ATM. What will be charges if i withdraw $150 from an ATM in Pakistan?? I am asking about the charges deducted by the Payoneer.
 
Hi Nissim

I already used Payoneer and US payment service to take the money from Amazon but today I received a mail from one of your employees where she is saying she needs some screenshots of my account to confirm US payments service before I get the money (cause it looks Amazon sent some money yesterday)...where seem to be a problem (I can send you my ticket number if you can check it out)
 
Once a US Payment Service is enabled, you can begin receiving payments. After your first few payments we will need to confirm your information, so in this case we may ask for a screenshot confirming that you have a valid Amazon account. You can of course edit out any sensitive information, we just need to confirm that the source of the payment is valid.

Once you reply to the e-mail with the required information we will process it within 1 business day and fund your payment. This is a one-time verification process so it will not be required for future payments.
 
Well, that's starnge cause I received my first Amazon payment 05/29/13 .
By the way, today when I sent that mail with some screenshot (you can't see my name in the screenshot, cause I really don;t know which page was I supposed to send) I got a message that my Payoneer account is loaded with $0 from Amazon?? Do you know what is going on?
 
SkyrocketSEO said:
Well, that's starnge cause I received my first Amazon payment 05/29/13 .
By the way, today when I sent that mail with some screenshot (you can't see my name in the screenshot, cause I really don;t know which page was I supposed to send) I got a message that my Payoneer account is loaded with $0 from Amazon?? Do you know what is going on?
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Please PM me the reference ID number (starts with LTK) or e-mail on your account.

originator said:
Emailed for US Payment Service a month ago, still no reply.
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Can you PM me the reference ID number for your application? Starts with LTK
 
I contacted support before 3-4 days ( i am not a customer yet ) with some simple questions but noone got back to me yet :(
 
E-mails to our support team do take several business days to be reviewed. For immediate support we also offer telephone and live chat assistance.

I'd also be more than happy to answer any questions that you may have.
 
Nissim, when you find time please let me know what happened with that ticket (I've send you Pm). Should I wait for your answer or try to send new screenshot to the guys from Payoneer that mailed me today.
BTW I just received the mail from Amazon that they sent me the payment for Kindle publishing (some small ammount) but I received $0 from Amazon today on my Payoneer account, as I already told you. Literalry, it says "Amount to Load: $0.00 (applicable fees will apply)"
 
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