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Hi I signed up on March 29th and the result has been disappointing.
I have 9 KY with you guys and they are all going down. and what SHOCK me today is my MAIN KY dropped out of the first 100 !!!!!!!!!!!
you guys really have to help me look into this. please reply me back asap, thanks
 
Hi I signed up on March 29th and the result has been disappointing.
I have 9 KY with you guys and they are all going down. and what SHOCK me today is my MAIN KY dropped out of the first 100 !!!!!!!!!!!
you guys really have to help me look into this. please reply me back asap, thanks

Edit; Out of 9 targetted keywords you have 7 keywords on the FIRST PAGE and one @36 and the other @20 - You've been with us just 4 weeks

The service we use to rank track is not updating and to be honest I'm thinking if moving from them back to our own server so we don't have to wait for updates etc but will keep them as a back up to our own server. It's still the best service on the market for online rank tracking but if it has the odd blip every few months people freak out :)


Can you do me a favor an email your site and we can take a look?


Edit I know who you are and your site is doing fine - Its the rank tracker service playing up and nothing to do with your rankings whatsoever! You have keywords on the first page and all sorts and you've been with us for just FOUR WEEKS and we quoted longer so all is OK - although you will get the odd random shake about from time to time. I've let the support know about the issue and they knew about it hours before us ;)

Why not email us once and give us more than 10 minutes to reply to you before panicking!
 
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**Let's Try Here **

Order was placed and paid on May 1st.

May 2nd (on Skype Chat)

[5/2/2013 2:03:29 PM] TheRankingGuys - DAN: First we'll send you some onsite suggestions - mostly minor tweaks, and give you the links for rank tracking.
[5/2/2013 2:03:36 PM] TheRankingGuys - DAN: [email protected] would do just fine.


May 8th
[5/8/2013 11:15:11 AM] Michael Smith: Hey Guys - I have not been contacted once with any tracking links or on page suggestions etc.
[5/8/2013 11:15:16 AM] Michael Smith: is any work being done ?


May 9th << Today

I still have not received 1 email and yesterday my Skype chat was ignored.


Anyone care to reply to me?
 
Order was placed and paid on May 1st.

Anyone care to reply to me?

Can you email me your site maybe? I've personally been on Skype until midday UK time and had chats with about 5 clients for a few hours and not seen your message at all?

Greg was on it all day yesterday and I was on it the day before but not seen any messages

I will check with Greg as he does all the onsite stuff via email, have you checked your junk folder?

Also Monday was a bank holiday in the UK ;)

Edit; all sorted I believe :) please always use email as the main contact because Skype isn't reliable at times
 
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Is there a wait list for your services? Extremely interested in them.


Not at the moment but I can see us closing at the end of May or Mid June for a few weeks. We tend to do this to spend some time testing new stuff etc

basically we change tactics all the time and sometimes it's nice to sit back and get down and dirty with Google

feel free in shooting over an order request here;





I think my business could really benefit from this. I am a complete newbie, but i think it would be money well spent. Could we speak more ?


Sure thing, could you email us via the site The Ranking Guys and we can go from that?

If you have a site in mind then shoot is over the details here;

http://www.therankingguys.com/seo-order-request/



I'm shopping around at the moment but I will send you over a request.

I look forward to your response as you appear to know quite a bit about SEO, fingers crossed


I think I know who you are :)

Thank you for the comment


Do you reply to everyone who applies or just the people you accept as i have not relieved an email back for 5 days now ?


We always reply, even if it's a no so email us back after 48 hours if you haven't got a reply




Are you guys still accepting new clients?


We are for the moment :)

Could you send the details through here; http://www.therankingguys.com/seo-order-request/



I have submitted an overview of my site. How detailed is the report

If you do a good onsite review and I like it then I will sign up for some weeks



Hi Peter -

We will only tell you if it's a yes or no but if you do join us THEN we will do the onsite review etc

However, we do provide quite a lengthy email at the start which explains on how to set up things like Google analtyics etc


You should have got your reply anyway, feel free to reply with any questions


Dan

Hi

please can you give me your skype id?
I am interested in your package


Hi

Thanks for the comment - We only have a Skype channel for paid clients, however, you can chat to us via the website http://www.therankingguys.com/


You would be best to send over an order request here http://www.therankingguys.com/seo-order-request/ and we can go from that buddy



Thanks for the email follow up!



No problem, that was Greg -

However, Ill chat to you on Skype myself tomorrow


(I don't really work weekends if I can help it)

Email bounced? Damn, OK, that might explain a few things.

I'd love to do a skype catchup. I have other websites I want to put with you, but I've had so many problems having the payment accept my foreign card that its just made me throw my hands up, but I have a VISA now so that might make the situation better. I'll message you...



Understand that Windmill - I tried to say hello on Friday via Skype but I guess the time zone thing got in the way


I'll be on the Skype all day from tomorrow




New page reminder;




bstimage.png
 
Hey guys! I have enrolled with your Rookie package and I am looking forward seeing the results.

I will be updating my progress on this thread as we move on.

Currently my site is very fresh and not really high in the rankings, but I will give a review after a few months.

Please, as we spoke in the mails, send me the on-site SEO suggestions and the rank tracker links. I have tried contacting you on Skype and e-mails but I am not getting a response! Thank you.

Regards,
Cynthia
 
We're having some issues with the domain provider so emails and the site will be down for the next 8-24 hours or so

Please bare with me while I sort it as it took me a little bit by surprise but they've sorted the issue and just waiting dns, mx records blah b;ah blah
 
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We're having some issues with the domain provider so emails and the site will be down for the next 8-24 hours or so


Please bare with me while I sort it as it took me a little bit by surprise but they've sorted the issue and just waiting dns, mx records blah b;ah blah



Phew I've managed to sort it all out but I've needed to change some MXrecord stuff, to do with emails etc


Emails should be working again about this time tomorrow - Please don't freak out if an email bounces back or you don't get a reply until tomorrow. I can only apologise but these things happen and all we can do is simply fix it :)
 
Emails and everything else seems to be stable again :)

Phew


Mods; I know theres a rule about not posting in the threads for three days unless it's to reply to a client. I have asked DiamondDamion directly via email who said its fine in this case

We don't bump the thread for the sake of doing it ;)


Please check your junk folders and if you think you haven't got a reply when you should then please do resend it :)



I know theres some people who've asked questions above and we will answer them once we've caught up guys

Dan



We're having some issues with the domain provider so emails and the site will be down for the next 8-24 hours or so


Please bare with me while I sort it as it took me a little bit by surprise but they've sorted the issue and just waiting dns, mx records blah b;ah blah




Phew I've managed to sort it all out but I've needed to change some MXrecord stuff, to do with emails etc


Emails should be working again about this time tomorrow - Please don't freak out if an email bounces back or you don't get a reply until tomorrow.

I can only apologise but these things happen and all we can do is simply fix it :)
 
Hey guys! I have enrolled with your Rookie package and I am looking forward seeing the results.



I will be updating my progress on this thread as we move on.



Currently my site is very fresh and not really high in the rankings, but I will give a review after a few months.



Please, as we spoke in the mails, send me the on-site SEO suggestions and the rank tracker links. I have tried contacting you on Skype and e-mails but I am not getting a response! Thank you.


Regards,
Cynthia



Thanks for joining. I can see that Greg sent you details and everything else :)


We had an issue with emails but that seems to have sorted itself out now
 
Dan,

Can you please reply to my email. I sent one 7 days a go with no reply, please check my latest one sent today,

Thanks,

Alex
 
Guys when you get a chance, I have a bit delicate client (few special requests), willing to pay extra. Catch me on skype when available.
 
Hi Guys

Do you have a pricing structure for your reseller thing please?

I'm with you for a site at the moment and I feel the way you do things can easily be resold to potential customers. Would you be able to do anything that white labels Google positions or anything like that?

Overall I'm happy with the service and think I can make some money from it. At the moment we're reselling web 2,0 link services and they don't see to be working any-more so need a hands free option
 
Just to clear this down, I never stated those lost links were built by you guys, most those links were build during month 9th-12th of 2012 and they were lost now (They were mostly 3 pinned services that were for sale in the services for sale sections, and purchased them cause my SEO dissapeared out of nowhere and had no replacement until I find your thread and decided to give it a show, unluckily decided to go for a big package, should had decided to test the smallest one first)

Aside of that you had access to my google analytics and to my webmaster tools and you could analyze I still have quite good back-links that support my site. Most the lost ones were forum profiles back-links and some social bookmarking ones (that seem got removed quite fast by most the sites) and below in the image you can notice if they had a major or not impact in my site. I did had a real good seo strategy in the past for my site.



Since I started with you guys most my rankings were in TOP 1 page, even many of my keywords were ranked position 1-2, you can recon that as well right? one keyword I was ranked top 1 for >2 years got slapped to #2

I got slapped the 17th of january by a google update and my site stopped dancing after about 1 week or 10 days (now that im checking ranktracker properly), also by that time there was no more lost of links (which was the mention from your side that my site wasnt improving [even this links losts are low quality ones that as I said before were puchased by one of our team members during 10th-12th month of 2012] so in "theory" site should have stayed the same and get better by march by far, with the spending of 3 months of high quaility backlinks from your service, right?



I mentioned ahrefs because when I asked why I wasn't getting any improvement by the service I got a response that that site showed up I was loosing a lot of backlinks (I did in fact but most of those backlinks were as I said forum profile links and some social bookmarks from 3 services I purchased in here in the services for sale pinned sections)

I just got a majesticseo subscription and to my wonders I dont see (Just a fast analyzis of the First Index Date backlinks >=2013 ) backlinks comming from your side in the timeframe I purchased this service, the ones being indexed now in march are mostly from that
"shady" backlinks you said (but as I said still have a lot and quite large amount 2009-mid2012 backlinks to back off my site SEO strategy)

So im using Ahrefs, seomajestic and google webmastertools as tools to check the backlinks that were supppositedly done in the last 3 months



Checking my organic traffic in analytics (REMOVING my site brand name from the search of course to remove any bias of the graph since my brand name has given me good traffic and has increased over time since we opened the site)
organic1.jpg

1) Is when we started with you guys
2) Is when google slapped us

Organic traffic aint really up to be honest sir, you can see it got stuck after the slap with a lot of volatility

long tail keyword traffic might have appeared some keywords but most of them you can reconn is mostly by the inclusion in my site of:
1) We translated (Using native speaking translators of each language so there was no problems with spelling, grammar, etc...) the site into 8 languages (Spanish, Italian, Dutch, Deutsche, French, Hebrew, Hindi and Arab)
2) We also added 31 other language unique internal pages (only conn in this was it was using google translate cause woulda got quite expensive translating 31 languages)
All this to actually get more long tail keywords in other languages since we target a worldwide audience, which seems to be working since many landing pages seem to be this internal new pages as well as some related keywords to this languages




You can see the trends in the image and actually got stuck after google slap to be honest and never raised back,
I mean EVEN if I lost some amount of backlinks, which dont seem to have helped a lot my site judging by the graph, 3 months that were worth 1500 USD should have at least raised a bit rankings, would you agree on that?



Dont want to sound rude as I said.... but for real in my case (I don't know others) I got 0 work behind to my site done.

Checking ahrefs , seomajestic and webmastertools I found no work done to my site from your side, I can asure this and have all the excel reports if you would like to discuss them with me.

I don't know who is behind all the work, could it be you have a Y team of freelancers per every X group of clients and and Y team didn't do any work for my site or they didn't even know there was work to be done for it so at the end you guys though there was something being done but in matter of fact there was nothing?

What would I like is:
1)either at least a refund of the last month I paid for
or
2)proof of any work being done, January, February or March

The thing is the amount is spent was quite large for 0 results. I saw my site being stuck after google slap when I should had seen a raise, at least a small one and you guys told me I might or probably seen results in the next 3 weeks, but for sure i wasnt going to spend another month in pure trust out of nothing, we could discuss this if you like but would like to see any of the work being done, since new I already even subscriber to majesticseo in search to be wrong but even there theres no links to my site from your side.

I experienced the same thing with 0 work getting done on my site at all (and no communication on top of that) I just ate the loss and canceled my seo plan after the first month because of this and moved on to someone else..
 
I experienced the same thing with 0 work getting done on my site at all (and no communication on top of that) I just ate the loss and canceled my seo plan after the first month because of this and moved on to someone else..

Can you send me your URl and we can take a look for you? 4 weeks is not enough to start seeing results most of the time, we always give a timeline of how long we think a site will start to rank and we would never say 4 weeks, thats the trouble with people who want quick results even though we give a time line


Have you emailed us? I personally answer emails within 6 hours during UK business hours and Greg answers after that. I've been on the Skype channel for most of the day, Greg pretty much lives on the Skype channel....


please do email via the site, it would be interesting to find out who you are!



I'm always online and floating around so happy to run through things with you but if you don't email us then how would we know that you have an issue?
 
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I've moved on to another company already. I know a month isn't very long, but when I emailed you guys (multiple times) only once did I even get a response. We had a rushed skype chat for maybe 10-15 mins and nothing positive came from it. No work was done at all on my site. I emailed you guys again after the skype chat and again got no reply for 2 weeks and ended the paypal recurring fee. I don't want you to look at my site at all now especially when I have someone else already working on it. Just trying to leave an honest review of my experience.
 
I've moved on to another company already. I know a month isn't very long, but when I emailed you guys (multiple times) only once did I even get a response. We had a rushed skype chat for maybe 10-15 mins and nothing positive came from it. No work was done at all on my site. I emailed you guys again after the skype chat and again got no reply for 2 weeks and ended the paypal recurring fee. I don't want you to look at my site at all now especially when I have someone else already working on it. Just trying to leave an honest review of my experience.

First on your statement about not getting any answers when you tried contacting us - I just went through the full email trail and you've always got a response. I can't pull out the skype conversation, but as far as the email communication goes, I can't find any questions you asked that weren't addressed.

As for the work done on your site, your website has blocked crawlers so we can't really get any metrics like we did for zpchips. However, if you think that our dealing wasn't fair for you in any way, I would like to ask you to add me on skype (it's in my BHW profile) so we can straighten it out.
 
I have submitted a request through your website but I'm more interested in your reseller deal. Could you tell me more please?

Do I have to apply or something?

Thank you

KB
 
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