You are lucky willdunas. I ordered and paid for Lvl 1 Yesterday and no acces to the service yet ! If server speed is the same as activation speed i really am in truble here.
Permanently Closed Marketplace Sales Thread
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You are lucky willdunas. I ordered and paid for Lvl 1 Yesterday and no acces to the service yet ! If server speed is the same as activation speed i really am in truble here.
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Indeed, your VPS was up and running for quite a few hours. However, we haven't sent you an email about it. I sincerly apologize for the little inconvenience and therefore, i have updated your invoicing period to the 11th of each month so you wouldn't pay for the extra delay.
You should have received your login details currently.
nurdiantofxwave
Newbie
- Nov 26, 2012
- 4
- 1
i am order for level 1
Order Number is: 8165039571
Waiting for login details......
Order Number is: 8165039571
Waiting for login details......
Resistance3
Regular Member
- Jan 5, 2013
- 443
- 87
I'm a very unhappy customer, i ordered the level 3 windows VPS and after 1 week i was unable to connect to the system. I opened a ticket with there support explaining my situation and would either like this sorted or a refund, i was then asked for a print-screen of the error i received. I sent the print-screen but then support closed the ticket and took no action, very dissapointing
Edit: i received an email basically saying it was my fault even though i tested on my computer and at my friends house and was not working but it had been before, I'm not sure what the problem was but i do not expect an outcome like this
Edit: i received an email basically saying it was my fault even though i tested on my computer and at my friends house and was not working but it had been before, I'm not sure what the problem was but i do not expect an outcome like this
Last edited:
crazedspyker
Senior Member
- Jan 5, 2010
- 1,004
- 661
Not sure what happened but all the text on my VPS just turned french :S
Been using it for a few months with no problems so not sure what happened. I'm running virus scans on it right now to see if it can fix it, since all the language settings are on english.
As for the actual service, this is the best vps I've used in a long time. Super fast, and it's always up and running.
Been using it for a few months with no problems so not sure what happened. I'm running virus scans on it right now to see if it can fix it, since all the language settings are on english.
As for the actual service, this is the best vps I've used in a long time. Super fast, and it's always up and running.
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
I sincerly hope that everything is quite fine on your end.
Our VPS are located in France and we are indeed working on several locations.
Thank you for your orders. Your VPS has been both delivered properly. We remain at your entire disposal if you need further assistance.
I'm quite unsure about an unanswered - closed ticket. Every staff members has to check if there is a pending ticket at the end of each shift. The only 2 situation where a ticket is left opened is when there is a pending work or when the ticket has been solved in livechat.
I believe i remember about your ticket though and your ticket got answered and closed within 72 hours as far as you haven't answered it. We were wondering if you were using a VPN / proxy / corporate network / GSM modem which are the only cases where the remote desktop may not work.
Dealing with our refund policy, we are very strict about it too, and if you ask for a refund you'll have it in no time.
thank you for your kind words, I'm pleased to hear that you are satisfied. About the langage, indeed it is weird it is changing, i've never heard about such issue. Is it about the keyboard or the whole windows text?
crazedspyker
Senior Member
- Jan 5, 2010
- 1,004
- 661
It's the text that's displayed when I'm running an installation of a program (the instructions) and when I'm using firefox. It's automatically taking me to the /fr/ version of every english website. Even when I remove /fr/ from the address bar, it still stays in french. Just noticed this happening yesterday.
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
You can control this setting from the following menu :
Start Menu
Control Panel
Region And Langage
Click on Location's Tab
Now you can select the country that would be set in your user agent and therefore display the proper text
Thank you for your order. Your VPS has been delivered successfully.
Thank you for your interest into our services.
We do offer dedicated servers as well, i'm sending you PM shortly.
Resistance3
Regular Member
- Jan 5, 2013
- 443
- 87
Yes that was the one, they asked if i was using a vpn/ proxy but it was closed when i went to reply, i can confirm i am not using any of those and i still cannot connect. If a solution could be found or my payment refunded it would be much appreciated
Untouchable
Supreme Member
- Mar 22, 2012
- 1,344
- 1,180
Just ordered.
8676513618
Looking forward to it.
8676513618
Looking forward to it.
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Hello,
A solution MUST be found in your situation. Please add me on skype so we can either get it to work thanks to a teamviewer assistance, or issue a refund. Either way, it has to be a winning situation for you. Needless to say, that if the VPS works properly, then we will update your invoicing period so there isn't any loss of time for the unused period.
My personal skype ID is host-stage. Let's get this sorted as soon as possible.
Thank you ever so much for your order. From the order's number you have provided, the creation of your VPS has already started. You shall expect it to be ready within a few hours.
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Thank you for your order. From our records, your VPS has been successfully delivered a few hours after placing your order.
I have also well received your skype request.
theRanker
Junior Member
- Jan 23, 2013
- 132
- 48
Try the live chat man. Either Vincent or other people on the team always online to help.
I'm running GSA, Scrapebox on my level 4 VPS with them and it's just amazing.
Thank you Vincent for an awesome service again!
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