Permanently Closed Marketplace Sales Thread

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danailo said:
It is up and down since last 24h. Are you switching servers or something?
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We were switching the nameservers of the domain - so some people that had the the DNS resolved before couldn't load it. The DNS usually flushes automatically, so it won't be an issue now.

affiliatepros said:
Does it use proxies?
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I am sorry but we can't disclose how it works - one thing is for sure - you will get the most accurate ranking updates!
 
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DNS change would make sense given the URL issues. Working fine for me now. I had let me subscription lapse after my trip to the US and forgot to renew it, its a lot more stable than it was in the past (used to get very inaccurate readings) but its looking good now :)
 
To Op,

I've been trying to contact support for the past few days. No luck. I've been using SerpBuddy since January as a paid member have been quite happy about it. Paypal could not process the renewal monthly fee for a couple of days. It's fine now, payment is current but I cannot access my account data on my dashboard anymore. All the keywords I have been tracking since January cannot be accessed. System set be as free member and asks me to choose a plan inside my dashboard even though I am current on the payment. I don't want to touch anything for fear of deleting something. Can you please set the account properly so I can get access to my data. Thanks for your prompt help. Need my client information

J
 
jeffos101 said:
To Op,

I've been trying to contact support for the past few days. No luck. I've been using SerpBuddy since January as a paid member have been quite happy about it. Paypal could not process the renewal monthly fee for a couple of days. It's fine now, payment is current but I cannot access my account data on my dashboard anymore. All the keywords I have been tracking since January cannot be accessed. System set be as free member and asks me to choose a plan inside my dashboard even though I am current on the payment. I don't want to touch anything for fear of deleting something. Can you please set the account properly so I can get access to my data. Thanks for your prompt help. Need my client information

J
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Not a problem at all, please just send me your username and I'll take care of your account in SERPBuddy.
 
Guys everything alright? No updates last 36 hours. Sorry for bitching but I need some data ASAP.
 
I will appreciate that. Sent a massage to your support box.
 
Hello,

I payed the beginner memberchip 6 days ago, but my Account never get activated. I contacted the Support 6 days ago and never get an response. Now I try it a last time here and hope to solve this problem. My Order Number: 4975024169


 
Dinjarpel said:
Hello,

I payed the beginner memberchip 6 days ago, but my Account never get activated. I contacted the Support 6 days ago and never get an response. Now I try it a last time here and hope to solve this problem. My Order Number: 4975024169
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Can you please send me your username via PM? I'll take care of this asap. We had an issue with our email server, so I apologize for this delay.
 
There was a late night update in the Google layout, we are just doing an update for it now so some n/a rankings might appear, but that will be fixed in a few hours at the most.

EDIT: The update was just applied, I am monitoring the checks manually and everything looks okay. If anyone is experiencing any issues, please just PM me and I'll get it fixed as fast as possible.
 
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Yo Folks,

I have received a few emails asking if we would supply an invoice for the service for income tax purposes. Sure we will do that... just shoot an email to support (-at-) serpbuddy.com with your username and email address that you use for SerpBuddy and we'll be sure to get it out as soon as possible.

Thanks!
 
I hate to say this but I am disappointed. The services is great when it is working but it stuck a few times for me already. No updates for several days and today I can't even login. I don't know is it just me guys? I monitor several very important and big clients there. If my issue is not resolved in 24h I'll be forced to move my business elsewhere.
 
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