Permanently Closed Marketplace Sales Thread

[GreenHustler]

Decided to cancel my subscription as a lot of the proxies weren't working out for what I needed them for - I specifically said that I didn't need a refund as I still got some use out of them and I was past the 3 day guarantee but chatmasta refunded me anyway - fast support responses and he conducts business like a true gent! Those who are shouting 'scam' should double check themselves because as far as I can tell he has not only honoured refund requests within his guarantee but also honoured them outside of his specified guarantee.

 

[Em][n3m]

hey...i forgot close my subscription and i just paid for 1 more month

my transaction id is : Unique Transaction ID # 3RS120884U613851X

 

[chatmasta]

@Em[]n3m: Please email [email protected] -- we do all our refunds through the subscription billing software, so PayPal transaction IDs don't help much. We'll refund you ASAP.

@GreenHustler: Thank you. We have never not honored a refund or left a customer unhappy. All the people in this thread who are upset have never actually opened a support ticket.

 

[audioguy]

Haven't got your reply to my PM yet.

 

[chatmasta]

@audioguy: Sorry about that. Replied to your PM. Please use the support system in the future, as you will get a much faster response.

 

[partymarty4870]

stay away from these guys if you're planning to use these with any automated tools - they'll just cancel your account.

I was using GSA, and NHSEO and got booted, so not really a SEO proxy supplier at all.

 

[papadondada]

This smell scam all the way, how can you go charge my account without my knowledge, moreover this guys don't have a way to unsubscribe from their scam service, once you are in they keep on billing you without you been aware until you are out of money

I want my money back NOW

Utter Scam All The-way.

Better give me a refund. My username is pascoyegbe

 

[pubudusoft]

I need a refund, PMed you and waiting

 

[chatmasta]

@partymarty: We terminate about one user per week, which is not much compared to how many subscriptions we have. We only terminate when we receive multiple abuse reports from your account. This is something we have to do in order to keep our servers.

@papadondada: When you sign up, you explicitly approve us to charge you every month through PayPal. You see two screens stating this fact, then receive an email also stating it. You APPROVE us to do this. And in the rare case that you don't realize this, and you email us asking for a refund, we ALWAYS GRANT IT. We have never once turned down a refund for any reason. I don't know how that can be true at the same time we are an "utter scam" (in red text!! :O)

@pubudusoft: Assuming you have the same username on proxy51, I think we took care of this today.

 

[trey06]

Can I get A refund please.

Transaction ID # 6MY73836XX969170S

Thanks

 

[Tyrannis]

I will NOT be buying this service. 3 out of 4 comments are asking for refunds or saying that this is a scam. Not worth the risk

 

[eng152]

This seller has done another transaction without my knowledge. I've canceled my preapproved payment from paypal and I noticed no way to cancel from this proxy site. Please issue a refund and cancel my account to avoid more payments.

Receiver email: [email protected]
Amount: $17.50 USD
Transaction date: 14 Jan 2013
Status:Completed
Transaction ID: 0MT08912K0955871T
Invoice ID: 6255|e87dcde6-455c-11e2-9d18-40403c39f8d9

This is the worst experience with a proxy provider.

 

[chatmasta]

@trey06: Please send an email to [email protected] with your username and we will take care of the refund.

@eng152: I'm sorry for the bad experience. When you signed up, you explicitly approved PayPal to remove money from your bank account on a monthly basis. This is called Preapproved Payments. You can cancel them from your recurring payments dashboard or by emailing us. Please send an email to [email protected] with your username and I will cancel you and refund your last payment.

@Tyrannis: Sorry to hear that. I don't know what to tell you except that we have never declined a request for a refund in over a year of operating. Naturally most posts on here are going to be complaints (people are much more likely to provide feedback when they have a problem than when they don't). We have resolved every complaint sent to our support system within 24 hours. We have hundreds of happy customers who can testify to that.

 

[eng152]

@eng152: I'm sorry for the bad experience. When you signed up, you explicitly approved PayPal to remove money from your bank account on a monthly basis. This is called Preapproved Payments. You can cancel them from your recurring payments dashboard or by emailing us. Please send an email to [email protected] with your username and I will cancel you and refund your last payment.

What? I've canceled preapproved payment for your site. But I got unauthorized two times. That's the bad experience with your service. There should be a way to close account from dashboard. Anyway thanks for sending refund. But I won't reccomend your service to anyone.

 

[digitaluser]

Can I use these proxies to create fb and yahoo answer accounts? If yes i might be interested in buying some from you

 

[quartz]

will these work with craigslist?

 

[petazetas]

will these work with craigslist?

I have the same question!

 

[chatmasta]

@eng152: Not sure what you mean by unauthorized. Anyway, sorry about the trouble. We will be improving the cancellation workflow soon.

@digitaluser: As far as I know, our clients have not had trouble with that. Of course if you try the proxies and have trouble, we will refund you no questions asked.

@quartz, @petazetas: I haven't personally tested the proxies with CL. But we have never gotten any complaints saying they do not work. My advice is to sign up and try the proxies. If they don't work for your purpose we will refund you.

 

[ceasarmax]

I tried to buy 100 proxies but i keep getting an email that my Paypal payment has been declined! skype me dancelifestudio. cant pm

 

[chatmasta]

@ceasarmax: Please email [email protected] from the email you signed up with and we will take care of it. FYI, the #1 reason paypal declines payments is because you do not have a verified credit card marked as a backup funding source in your account.