shapsp
Power Member
- Feb 15, 2009
- 743
- 559
Dear members,
i started my journey here. But, 2checkout is almost putting an end to it by forcing me to pay them over $35,000 as negative balance.
Here is my plight,
i was selling accessories from china to my customers, was using 2 checkout for payments for nearly 6 months to do so.
And, business was good.
I thought of expanding product selection and when i did keyword research and some market research, i found china phones were selling well too.
So, i tried to hand pick the best possible and sell it to my customers. Got to agree, was a bad idea! As the phones were not that great despite hand picking the best possible out there.
Upon selling like 10 or so phones (just starting off), i got a rude shock when 2checkout closed my account suddenly. Unlike PayPal, (paypal gives you a warning first.) 2checkout just closed my account and waiting for me to call them without even sending a email to me. I called and got my account restored and also i told them i won't sell phones using them. I kept to my words and no phones were sold. Things were fine for 3 days.
And, then they closed out my account again. this time, i only saw a white screen when i logged in. And, it read that my account was closed.
I tried emailing and calling but they refused and avoided me like trash and at this point of time, they held nearly $25,000 in the account and they promised to release it 90 days later. Happens with PayPal too, so i was cool and thought i will just struggle for 90days and see my $25k again 90days but NO. There were suddenly alot of chargebacks and every chargeback despite challenging, they charge $15 for admin fee to challenge, i lost the chargebacks and now the chargeback fees were increased to $50/chargeback. And sometimes, my orders were only like a couple of dollars. (i sell accessories so value isn't that great). So, my money was slowing dissolving and the worst part was i could not have access to my account dashboard, as such, i could not see anything which is going on. i didn't know how much i was left with, who was refunded, and who are disputing i only received emails and 2checkout expects me to make do with it.
90 days passed and i waited for 2checkout to email me. They didn't. Gave them around 5 more business days, no email again. So, i emailed and asked how much money is left and when will they be sending the money back, again there was no reply for 3 days - 3 mails. And finally to my dismay, the risk co-ordinator mailed me and said they will be forfeit the money. close to $13K usd now. yes, they refunded $12K to my customers. And, to top it, they said that $410,000 fine is pending on us and that this large sum of money has been taken from 2checkout and that 2checkout is disputing with their service provider to reduce or eliminate the fine. And, there was no proper invoice sent to me. No signed documents. Only a crap quality A4 scanned kind of document which looked like an amateur bill but totaling to a whooping amount of $410,000 for various violations. I only re-sold phones which top 1000 alexa sites were selling. Even if i had used E--Bay or PayPal, the punishment would not have been so great.
And today another person mailed me and said that we owe them $37K now. (negative balance) of course this negative balance plus the available fund $13K amounts to $50K, so, i assume the so called fine was $50K for doing a mistake once and taking all my efforts to stop selling the phones and closing the website down.
Do you people think, 2co is scamming or ripping me off? I am not a big time seller and $50K to anyone is alot of money and they just want to get it from me without any documents and the so called fine invoice was issued to them 1 month after our account was closed. Can it be a false document? What should i do right now? I am totally lost. It is really unfair for them to push all the charges to me. I am aware that they have plenty of sellers who are selling f.a.k.e.s really f.a.k.e.s! nintendo ds and etc. and, so, they could have met with a heavy fee and now they are covering their losses by segregating the losses to sellers like me?
and these fines are coming from a payment service provider who accepts cards for 2co and normally the parties which can issue fines are mastercard, visa, but i don't see any documents from them.
Can all this be a planned ripoff? no proper documents. 410,000 fine and then reduced to 50,000 after my mail and now i am forced to pay it up if not there will be collection agency. i live in singapore, not sure how collection agency work here. but, heck! i didn't do anything wrong to be in such deep shit. my mistake was the phones and i quickly corrected it once told and paid the price with account closed and money held but now another $37k burden is chasing me. this is unfair. do any of you have any advice for me?
i started my journey here. But, 2checkout is almost putting an end to it by forcing me to pay them over $35,000 as negative balance.
Here is my plight,
i was selling accessories from china to my customers, was using 2 checkout for payments for nearly 6 months to do so.
And, business was good.
I thought of expanding product selection and when i did keyword research and some market research, i found china phones were selling well too.
So, i tried to hand pick the best possible and sell it to my customers. Got to agree, was a bad idea! As the phones were not that great despite hand picking the best possible out there.
Upon selling like 10 or so phones (just starting off), i got a rude shock when 2checkout closed my account suddenly. Unlike PayPal, (paypal gives you a warning first.) 2checkout just closed my account and waiting for me to call them without even sending a email to me. I called and got my account restored and also i told them i won't sell phones using them. I kept to my words and no phones were sold. Things were fine for 3 days.
And, then they closed out my account again. this time, i only saw a white screen when i logged in. And, it read that my account was closed.
I tried emailing and calling but they refused and avoided me like trash and at this point of time, they held nearly $25,000 in the account and they promised to release it 90 days later. Happens with PayPal too, so i was cool and thought i will just struggle for 90days and see my $25k again 90days but NO. There were suddenly alot of chargebacks and every chargeback despite challenging, they charge $15 for admin fee to challenge, i lost the chargebacks and now the chargeback fees were increased to $50/chargeback. And sometimes, my orders were only like a couple of dollars. (i sell accessories so value isn't that great). So, my money was slowing dissolving and the worst part was i could not have access to my account dashboard, as such, i could not see anything which is going on. i didn't know how much i was left with, who was refunded, and who are disputing i only received emails and 2checkout expects me to make do with it.
90 days passed and i waited for 2checkout to email me. They didn't. Gave them around 5 more business days, no email again. So, i emailed and asked how much money is left and when will they be sending the money back, again there was no reply for 3 days - 3 mails. And finally to my dismay, the risk co-ordinator mailed me and said they will be forfeit the money. close to $13K usd now. yes, they refunded $12K to my customers. And, to top it, they said that $410,000 fine is pending on us and that this large sum of money has been taken from 2checkout and that 2checkout is disputing with their service provider to reduce or eliminate the fine. And, there was no proper invoice sent to me. No signed documents. Only a crap quality A4 scanned kind of document which looked like an amateur bill but totaling to a whooping amount of $410,000 for various violations. I only re-sold phones which top 1000 alexa sites were selling. Even if i had used E--Bay or PayPal, the punishment would not have been so great.
And today another person mailed me and said that we owe them $37K now. (negative balance) of course this negative balance plus the available fund $13K amounts to $50K, so, i assume the so called fine was $50K for doing a mistake once and taking all my efforts to stop selling the phones and closing the website down.
Do you people think, 2co is scamming or ripping me off? I am not a big time seller and $50K to anyone is alot of money and they just want to get it from me without any documents and the so called fine invoice was issued to them 1 month after our account was closed. Can it be a false document? What should i do right now? I am totally lost. It is really unfair for them to push all the charges to me. I am aware that they have plenty of sellers who are selling f.a.k.e.s really f.a.k.e.s! nintendo ds and etc. and, so, they could have met with a heavy fee and now they are covering their losses by segregating the losses to sellers like me?
and these fines are coming from a payment service provider who accepts cards for 2co and normally the parties which can issue fines are mastercard, visa, but i don't see any documents from them.
Can all this be a planned ripoff? no proper documents. 410,000 fine and then reduced to 50,000 after my mail and now i am forced to pay it up if not there will be collection agency. i live in singapore, not sure how collection agency work here. but, heck! i didn't do anything wrong to be in such deep shit. my mistake was the phones and i quickly corrected it once told and paid the price with account closed and money held but now another $37k burden is chasing me. this is unfair. do any of you have any advice for me?
