Anyone else having problems with DeathByCaptcha ?

DBC is down? How many hours do i have to wait?

Hi derago21,

We apologize for the inconvenience. On Sunday our hosting provided suffered from some electricity issues and this unfortunately affected our services for a while. This was solved on the same day and the service has been working normally ever since : )

Best Regards,
 
Hi derago21,

We apologize for the inconvenience. On Sunday our hosting provided suffered from some electricity issues and this unfortunately affected our services for a while. This was solved on the same day and the service has been working normally ever since : )

Best Regards,

I have an issue with your service, i just sent you a PM regarding this as the support doesn't answer.
 
I have an issue with your service, i just sent you a PM regarding this as the support doesn't answer.

Hi Raven13,

PM answered : )

As for our support, please expect a reply from our regular Customer Support within 24 business hours or less.

Best Regards,
 
I have problem , cant login to account and doesnt answer my email , and password retrival doesnt work ....
 
I have problem , cant login to account and doesnt answer my email , and password retrival doesnt work ....


SNAP. I couldn't login, and when i tried to reset my password, i never received an email.
 
Glad it's not me either having problems logging in. I tried contacting live help and resetting my password....absolutely no joy.

Hope BDC rep on here is reading this as I really need it working!
 
Hi Guys,

We apologize for the intermittent login inconveniences the service has faced recently.

We have fixed the malfunctions and now every one should be able to login successfully : )

Anyone who's still facing issues, please PM your DBC username and I'll check it out.

Best Regards,
 
Hi James,
I signed up with your site yesterday and was BANNED after less then an hour. I do not understand why. I am NOT doing anything illigal or anything. Was it just a mistake? Please advise. Is there a way i can get in touch with you directly or someone there can assist me ?
 
lmk, what were you doing? I'm just curious, so I don't do the same thing. The only thing I use DBC for is Magic Submitter and I've not ever had an issue. I hope you get access soon!
 
Hi James,
I signed up with your site yesterday and was BANNED after less then an hour. I do not understand why. I am NOT doing anything illigal or anything. Was it just a mistake? Please advise. Is there a way i can get in touch with you directly or someone there can assist me ?

Hi lmk071,

Please PM your DBC username and the name of the software you were using to look into this ASAP.

Best Regards,
 
 
Thanks for info!

EDIT: Mh what is the difference between .eu and .com? I can login on .com but not on .eu

EDIT2: Ok now both works.
 
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Hi Guys,

@UnDerDoG81
There's currently no difference, but I always advice to use .eu domain, as .com may not work all the time.

Please don't hesitate to contact me if you face any other inconvenience with the service.

@ kboxer7
Please PM me your DBC username and e-mail to check on it.

Best Regards,
 
I have been having issues logging into my DBC account. I forgot my user name and password. I tried getting in touch with support but have not gotten any reply after sending 3 emails. I really need to buy captchas soon. I will send u my email and name via pm
 
Use imagetyperz, theyre a lot cheaper and far more stable.dbc always has major issues with no improvement. dbc sucks.
 
Use imagetyperz, theyre a lot cheaper and far more stable.dbc always has major issues with no improvement. dbc sucks.

imagetyperz.. hmm.. i've visited their site and they have no mention whatsoever of prices.. how much do they charge??

EDIT:

I found it.. 9.90 per 6K!? I'm going to give it a go. DBC be laggin it too much. You guys need to up your support.
 
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I have been having issues logging into my DBC account. I forgot my user name and password. I tried getting in touch with support but have not gotten any reply after sending 3 emails. I really need to buy captchas soon. I will send u my email and name via pm

I just PM'd you back.

Regards,
 
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