Be completely up front with people on what you are trying to get them to do. People get upset when they feel they were manipulated at the beginning of a call. They will be more apt to listen and convert if you are transparent with them.
cold calling? are you serious? this is not 1930 anymore bro!
I do everything the opposite of Boiler room. Good movie though. I guess it depends on what you selling but I try to help people make decisions and educate them and rarely get too salesmany... Then again, there are top performers that are leagues ahead of me.
keep calm. relax.
when you're talking to someone on the phone (or delivering a speech), visualize them as SHREK.
tell me how it went.