Received the same email about re-submitting, so I did right away. Been waiting 10 days and they still haven't filled my order. Sent a message to support and yesterday got a one line message from the V.P. in poor english that didn't even make sense. I responded and still haven't heard from him. Another message about filling the order hasn't even been responded to. Is this place a scam or is their customer service just really that bad?