dakota5369
Regular Member
- May 19, 2010
- 369
- 33
so i got a note from ebay today saying my account was suspended. i was wondering why. i am new to this, but my feedback is 100% positive. maybe i am selling too much? i average 10-15 items a day for sale. mostly it is one product. any ideas? i do order my stuff from china, but it isnt like i am selling fake purses. as far as i can tell these are all legit. here is the note. please tell me if i am screwed and also if i should send them the documents they are asking for, or if they are gonna ban me from shopping in china. thanks
Your listing activity has been restricted to ensure a safe trading
environment for you and the eBay Community, as well as allow us to
confirm some information including your identity and your current
business practices.
I understand that this process may seem confusing, please allow me to
explain a little more. We?re committed to reducing both fraud and
negative buying experiences on the site. To maintain a safe marketplace,
we sometimes restrict selling activity, end active items, or suspend
accounts until additional information can be verified or obtained.
These actions are not necessarily meant to be a reflection of your
account?s activity, but rather a preventative measure.
You can review the eBay User Agreement here:
http://pages.ebay.com/help/policies/user-agreement.html
We'd be happy to review your account and, if possible, adjust your
selling restriction to allow additional activity to take place.
In order for us to review your account, I need to ask you to submit all
of the following information by fax (fax number below):
- Documentation that shows that you purchased the item(s) recently
listed for sale on eBay. Documentation that will help us verify your
items can include either manufacture invoices or receipts.
Unfortunately, we will be unable to accept photos of the items to
fulfill this requirement.
-- Important --
- Make sure that your name and User ID appear on each document that you
submit. If this information is not included, it cannot be processed.
- Be sure your submitted documents are current, valid, and legible.
Fax all documents to:
eBay
Attention: SRM Appeals
Fax number: (801) 880-7018
-- Note --
- It may take up to 3 business days to review your information.
- All documents submitted will be destroyed after we review them.
We appreciate your cooperation in resolving this matter as quickly as
possible and look forward to receiving your documentation.
Thank you for your time.
Sincerely,
Brian L.
Your listing activity has been restricted to ensure a safe trading
environment for you and the eBay Community, as well as allow us to
confirm some information including your identity and your current
business practices.
I understand that this process may seem confusing, please allow me to
explain a little more. We?re committed to reducing both fraud and
negative buying experiences on the site. To maintain a safe marketplace,
we sometimes restrict selling activity, end active items, or suspend
accounts until additional information can be verified or obtained.
These actions are not necessarily meant to be a reflection of your
account?s activity, but rather a preventative measure.
You can review the eBay User Agreement here:
http://pages.ebay.com/help/policies/user-agreement.html
We'd be happy to review your account and, if possible, adjust your
selling restriction to allow additional activity to take place.
In order for us to review your account, I need to ask you to submit all
of the following information by fax (fax number below):
- Documentation that shows that you purchased the item(s) recently
listed for sale on eBay. Documentation that will help us verify your
items can include either manufacture invoices or receipts.
Unfortunately, we will be unable to accept photos of the items to
fulfill this requirement.
-- Important --
- Make sure that your name and User ID appear on each document that you
submit. If this information is not included, it cannot be processed.
- Be sure your submitted documents are current, valid, and legible.
Fax all documents to:
eBay
Attention: SRM Appeals
Fax number: (801) 880-7018
-- Note --
- It may take up to 3 business days to review your information.
- All documents submitted will be destroyed after we review them.
We appreciate your cooperation in resolving this matter as quickly as
possible and look forward to receiving your documentation.
Thank you for your time.
Sincerely,
Brian L.
